Beyond Finance
View your Beyond Program information with the Beyond Mobile® app.
Total ratings
4.79
(Rating count:
4,702)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helpful customer service and support throughout the debt settlement process.
- Significant savings on debts compared to original amounts owed.
- User-friendly onboarding process and easy navigation of the app.
- The program has helped many users reduce their monthly payments substantially.
Cons
- Frequent login issues, including problems with password reset and fingerprint authentication.
- High fees associated with debt settlement, which are often not well itemized in the app.
- Lack of transparency regarding fee structures and scheduling of deposits.
- The app interface can be confusing and overloaded with information.
Most mentioned
- Customer service is supportive and empathetic.
- High fees for services.
- Issues with logging into the app.
- Savings achieved through debt negotiation.
- Difficulty in navigating the app.
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User reviews
Recent rating average:
3.70
All time rating average:
4.79
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | I've been paying into the program since April 2024 to resolve five lines of credit. One has already been settled outright, and another just offered a payment plan through monthly deductions from my dedicated account today. I'm paying about 35% of what I was paying monthly before the program just to meet minimums, and every dollar is going toward actually resolving my debt. Each employee I've interacted with has been kind, informative, and encouraging. I can't recommend Beyond highly enough. |
| 2024-12-03 |  | | My only complaint is that the app doesn't have an option to remember my credentials, I have to manually enter my email & password and authenticate my device every single time. Everything else is fantastic. |
| 2024-12-02 |  | | After months of going back and forth, they finally got a settlement (which was nice) . However I was told that Beyonds fee is %25 of the initial debt. The offer from the bank was higher, but not by that much. I basically just dumped $5k down the drain. Definitely will NOT be recommending. I love the staff and they were very helpful, but this fee is absurd. Nor did it show up anywhere in the app. |
| 2024-11-23 |  | | I just started a debt program and I understand there are fees taken out of the dedicated account for this service. However, its largely unacceptable that the fees are not itemized the same as the deposits in the "dedicated account" page in app. Seems very non-transparent to me and I hope this changes in an update very soon. This would greatly increase my confidence in the program. |
| 2024-11-23 |  | | Very easy company to work with for debt consolidation. They saved me over $600 a month, and helped me pay debts I thought I wouldn't get to for YEARS! Easy onboarding, affordable payments compared to what the creditors charge. In my case, the bi-weekly payment for several accounts is LESS than what just one creditor was demanding! Your results may vary. |
| 2024-11-11 |  | | I was very stressed about this program. You have to stop paying the creditors that are included in the program as soon as you sign the agreement. I tried to cancel it after making my first bi-weekly deposit. I was called by someone who was calm, professional, and most of all, they truly understood the way I feel. They had empathy and calmly explained why the program is my best choice. I agree, and thank you! I thought being hired as a 61 YO experienced protected Vet would be easy, but no. |
| 2024-11-06 |  | | Have 4 debts in this program. Only 2 have settled. And while I wait for Beyond to get down to handling the other 2 my credit rating has dropped over 120 points. Definitely not the best debt solution service at all. Weak at best. I'm about to pull out my other 2 debts and just start paying again to get my credit score back up again. People, do your research. I'm positive there are far better debt consolidation companies out there. Oh, and the app, it's probably the best help Beyond has to offer. |
| 2024-10-19 |  | | Very helpful. I've been using them for a few months and can honestly say they've save me thousands compared to what I would have paid in unless interest just to stay ahead of the items I'm paying off. A very reasonable paying plan that will leave you stress free should you need their service. |
| 2024-10-15 |  | | at first I was very skeptical and I am a person that likes to pay their bills on time. so having to stop payments and let things go into default was stressful and not good with my anxiety but the customer service is amazing, they ease my anxiety with every phone call or instant message, and after I got my first offer and I saw the payment go through and it left off my online banking and credit report I knew this was legit and soo happy. so far I have one payment done two in process. great work! |
| 2024-10-11 |  | | The app has not been updated for some time now. Try logging into app and it says my credentials are not working and try to get it to reset password and all. Able to get to work one time then I'm back to credentials not working again. Did this three times already. Call beyond and they say everything working on their end but nothing gets fixed |
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