Reset: Lasting Weight Loss
The Reset app helps Reset.com members lose weight for good.
Total ratings
3.70
(Rating count:
448)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Effective weight loss program with a unique approach (e.g., Reset days)
- Good customer service for cancellation requests
- Enjoyable recipes and meal planning options
- Positive impact on managing food choices and understanding physical activity
- User-friendly for tracking progress
Cons
- Subscription management issues, including difficulties in cancellation
- App crashes frequently and lacks functionality
- Database problems with food tracking (e.g., barcode scanner inaccuracies)
- Limited communication and support from coaches
- High subscription cost with perceived low value compared to other free apps
Most mentioned
- Subscription cancellations and billing issues
- App crashes and technical difficulties
- Recipes and meal planning features
- Customer service responsiveness
- Effectiveness of the program in weight management
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User reviews
Recent rating average:
2.80
All time rating average:
3.70
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-26 |  | | Don't set a subscription unless you REALLY WANT IT! Google play doesn't track it, and there is no "unsubscribe" unless you talk to someone (or at least I hope). I barely used it. It wasn't helpful and now they've taken more money. No warning and no tracking that it's coming up. Feels more like a cash grab than a helpful app. |
| 2024-10-25 |  | | This is the only App that has worked for me. I think it works so well because it is guilt free. I tend to be an all or nothing kind of gal and if I slipped up on a diet I would say "oh well , blew that diet" and would go back to my poor eating habits. On Reset, you just do a Reset day and stay on course. I even like the Reset days. It is fun trying to get that protein in and stay within your calorie limit, plus great recipes. I would recommend the app. I'm |
| 2024-10-10 |  | | I liked this app from the start. It did what I expected and what I wanted. There were some database issues at one point but these were addressed by the online coach through the app and seem to have been corrected. Kudos to them for actually listening to feedback. |
| 2024-08-09 |  | | I have signed up and completed what was required but the Reset app will not accept my email and / or password after initially approving it. Of course this has happened after the payment was processed! No way to get an answer either. Maybe this bad review will get someone to help me. I still would like to try it. Is any person listening???? |
| 2024-06-07 |  | | Didn't send a reminder for upcoming payments and then raised the price from $72 to $96 every 3 months with no notification. I got a notice for the charge but nothing to say they were raising the charge so I can make informed decisions about keeping a not great subscription. Complete BS . |
| 2024-04-05 |  | | Too vague, nothing discussed or examples given, up front when you are learning about the program. I installed the App on my lap top and android and I received nothing, no download, no installation. I gave my credit card up front...(bad move!!!! Don't do) and now I have $8/wk. X 12 being charged to my card for something I have not received. I sent an email requesting that my participation and involvement be cancelled, so I hope this all gets fixed. Very disappointed! |
| 2024-01-22 |  | | I like the idea of this. Their food database needs to be drastically improved. The barcode scanner rarely finds the accurate item and information is often wrong or missing. Super frustrating and definitely impedes my desire to track my food. The last update wiped out much of my saved items. |
| 2023-07-20 |  | | I love this program! I have tried everything and it is great to know that I can eat regular for three days of the week and Beyond reset three days of the week and feel like I'm still eating regular all seven days of the week! I actually look forward to my reset days because I know that it works! Good luck to everyone who tries Reset!. and PS, the recipes are easy and fun and good even your family will like them! |
| 2023-07-06 |  | | The app is okay, but it's very basic. There seems to be no option for notifications, so sometimes I forget that I'm on a reset day when I'm first waking up and there's no way to set up a reminder. Also, some of the calorie counts on commercial foods are not quite right and there's no way to correct them. Plus it gives you little to no guidance for what you're supposed to be doing on non-reset days. I'm a bit disappointed. |
| 2023-07-01 |  | | Installed the app without reading the reviews and thought I was in for a nightmare. I can only speak about my experience. Yes, it could probably be more clear that you can only run this app on a smart phone. But I fully understood I was paying $72. I messaged the coach chat this morning to cancel the auto renew and received a confirmation via email within 2 hours. So, the customer service was excellent. The program seems doable. So, I'm going to try it and decide if I will continue to pay. |
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