Request Rides 24/7 & Save $$
Total ratings
4.00
(Rating count:
142)
Review summary
Pros
- Reliable service with timely pickups
- Courteous drivers in some instances
- User-friendly app experience
- Positive experiences with certain drivers
Cons
- Inconsistent driver quality and behavior
- Difficulties in booking rides or getting drivers
- Issues with payment options not supporting credit/debit cards
- Long wait times for drivers
- Rising fare discrepancies after the ride
Most mentioned
- Drivers' rudeness or inconsistency in service quality
- Reliability and timeliness of service
- Problems with payment methods
- Long wait times for drivers
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.50
All time rating average:
4.00
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-05-14 | Annie Angel_747 | Horrible experience took hours, then driver deleted after 20 minutes and more experience garbage. | |
2024-05-06 | Daphne Mclune | I like Best Deal they are very reliable. The drivers that I encountered with are very courteous. | |
2024-02-12 | Natalee Belemsaga | The driver are so rude these days, not all of them are bad driver so of them are so polite and professional, but most of them have no respect for you. What happen to the good ones we need them back | |
2023-12-06 | DE MHopkins | I love Best Deal. They always on time and they always remember me and no where they are going. I just wish there were more drivers and cars. Keep up the excellent work. | |
2023-09-01 | Alan Schwartz | won't let you pay by credit card on app (apparently only if you have a business account). will not use because of that | |
2023-08-03 | Caroline Nelley | You're very easy, the app, very nice. The drivers are always on time, they're always present, and they always give you updates. That is what I like about this car service. | |
2022-07-28 | Shamera Chisolm | When you trying to get a cab from the app or when you call you CAN'T even get one so what BEST DEAL you getting | |
2021-08-16 | Marie peachy | All very friendly would love to be able to use debit or credit with this Service. | |
2021-07-21 | Karen Green Berry | I have been unable to book rides lately. The service has deteriorated tremendously. I have deleted it from my phone as it has become useless | |
2021-04-17 | KJAMS GOAT | BEST DEAL HAS THE LAZIEST DRIVERS AROUND, THEY PICK AND CHOOSE WHAT CALL THEY WANT TO TAKE . IF YOU WANT TO GO ANYWHERE PASS FORDHAM ROAD THEY WILL NOT PICK UP .. THEY ONLY PICK UP WHEN YOUR DESTINATION IS 10 MINS AWAY ,THIS IS BAD BUSINESS. I'LL HAVE MORE EYES LOOKING AT THIS SITUATION, YOU GUYS NEED NEW DRIVERS THAT WANT TO WORK . |
Upgrade to see all 20 reviews