Plenitude On the Road
Electric car charging service
Total ratings
2.72
(Rating count:
6,110)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Connection to chargers is generally fast and starts when selecting the correct one.
- Phone service support is efficient and immediate.
- Some users found the setup process fast and easy.
Cons
- Complicated and lengthy registration process.
- App frequently crashes and has error issues.
- High charging costs and unclear pricing plans.
- Difficulties with SMS validation and app usability for foreign visitors.
- Poor customer support response and account management.
Most mentioned
- Difficult registration process.
- Frequent errors and crashes.
- High costs for charging.
- Inefficiency and complexity of app functionality.
- Issues with customer support.
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User reviews
Recent rating average:
1.40
All time rating average:
2.72
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-15 |  | | One of the stupidest app I saw... 0 dedication in making this apps easy to use... |
| 2024-10-24 |  | | Now that beCharge has become Plenitude, I created a new profile with userid and password on my computer. With same credentials I cannot get logged in in the Android App. Yes I verified typing is correct. After trying to change password once again, I decided to remove my Plenitude account and uninstall the Android App. Congratulations, you have destroyed a functional App and lost a potential customer. Good job! |
| 2024-10-06 |  | | Very efficient Phone service in different languagrs Form Be Charge. Any Problems we're dealt with efficiently and immediately. Thank you Be Charge you saved our Holiday in Sicily. Had tried Enel X before but No help was forthcoming and very arrogant, no Patience at all. Apart Grom the fact that most of the Enel X Machines were Not working. |
| 2024-09-20 |  | | Very poor designers. It's so bad that the boss should be fired. |
| 2024-09-17 |  | | 1 first all all 15mn to register while I don't care about registering. I just want to charge 2 0.9€/KW, really? 3 after having a coffee for 45mn, it has stopped by itself after charging only 4kw A true waste of time this BE Charge. AVOID IT!! |
| 2024-09-11 |  | | Awful, registration is a mess! SMS not received for 10min+ Tried to use CCS with an heavly overpriced card from a different company. Charging cannot be started on three different connectors communication issues 😒 |
| 2024-08-25 |  | | Utterly worthless, purposely unusable dumpster fire of an app. Instead of contactless payment and transparent pricing, they demand a complex registrations with completely unnecessary personal information and impossible to understand pricing "plans". The developers belong in prison because this app is a crime. And don't tell me to contact your #_@! customer service. Fix your mess on your time. And without my money. |
| 2024-08-24 |  | | Save yourself a major headache and DOWNLOAD NEXTCHARGE APP INSTEAD. 45 mins wasted on this stupid app: tried installing on 2 phones, and still weren't able to use the charger. The app wouldn't let us do anything (even as a guest) without entering a phone number (which as travellers we can't access right now, so we couldn't enter the verification code and got locked out). Then it wanted us to add minimum €50 to our wallet - but we only needed about €15 and won't ever spend the rest. Awful! |
| 2024-08-04 |  | | Extremely finicky to use and unnecessarily complicated and long sign-up process only to charge your car. Especially discouraging if you're only looking for a one time charging spot. Also makes you really want to avoid these charging stations as it takes too much time to start the charging. |
| 2024-08-04 |  | | Horrible app. Always with errors. Error when opening the app. Error when tried to log in, error when trying to register in any way available. |
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