Member App
Bowie-Cass Electric Coop, Inc.
Total ratings
3.68
(Rating count:
78)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to manage and use
- Availability of bill information
- Ability to pay bills instantly
Cons
- App fails to open or works inconsistently
- Issues with reporting outages
- Difficulties with registration and setup
- Problems with viewing PDF bills
Most mentioned
- App does not open or shows a black screen
- Inability to register or set up the app
- Issues with outage reporting
- Good for bill payment but lacking in other functionalities
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User reviews
Recent rating average:
2.50
All time rating average:
3.68
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-27 |  | | App doesn't even open just spins and says loading |
| 2024-07-09 |  | | Powe out everytime it rains. They better fix it!!!!! |
| 2024-06-02 |  | | This is a very good app to use to keep up with your Electric bill. |
| 2023-09-24 |  | | I loved the app, but after the recent updates I can no longer pay my bill online and I can't report an outage either. I'm in the dark right now trying to navigate the website because the app sucks now. |
| 2023-09-04 |  | | Evertime the power goes out I have to uninstall & reinstall the app to get an accurate update on how many are out in our area , it's doesn't update from the previous outage from months ago it was never like this.... |
| 2023-07-19 |  | | I had no power for 7 days. No-one prorated my elec. Bill to show I did not have power for 7 days. We got screwed on that one folks!! |
| 2023-05-27 |  | | I like this one. It's easy to manage I just font like the updates on the apps every other month. |
| 2022-12-30 |  | | Easy to use |
| 2022-08-10 |  | | How do you even get set up?? I have encountered numerous people having the same issue, unable to register the app and even get started using it. |
| 2021-09-26 |  | | App doesn't work |
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