Blue Care Advisor
You and Blue. Better together.
Total ratings
4.46
(Rating count:
296)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Useful for tracking insurance information and pulling up insurance cards.
Cons
- Difficult navigation and complex interface make finding information hard.
- Frequent technical issues such as login problems and app crashes.
- Inability to access key features like EOBs or claim statuses.
- Poor integration with fitness tracking apps and devices.
- Payment processing options are unclear and cumbersome.
Most mentioned
- Navigation challenges
- Login and account access issues
- Technical errors causing app crashes
- Inaccessibility of essential features like EOBs and claims
- Difficulty in making payments
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User reviews
Recent rating average:
1.50
All time rating average:
4.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-06 |  | | Great app to use in tracking my health to stay fit |
| 2024-12-05 |  | | No clear and easy payment button. App and website actively make it difficult to pay your bill. |
| 2024-10-31 |  | | Api is broken, app doesn't pass login screen |
| 2024-08-26 |  | | Was informed by former premium app to install this updated version. It's too confusing. All I wanted to do was update my credit card for auto premium payments and this app is only showing me health care provider info. where do I find/see my monthly premium activity? |
| 2024-08-14 |  | | Won't connect to Google fit for tracking. Causes a security error that makes Google block it for safety. Devs need to fix the security issue. |
| 2024-08-13 |  | | Their navigation on their app and their desktop website is horrible. You have to go through several links and pages just to pay your premium. It's all advertising on their site. |
| 2024-07-30 |  | | Downloaded this app to be able to look at my EOBs but they aren't available on here. It shows where my deductible is at, etc. but no EOBs even though it last updated less than a week ago. Funny thing is I already have the bill from my doctor's office. Save the space on your phone, this app is a joke! |
| 2024-07-01 |  | | Wonky is say the least. After setting up account, it still prompts me to set up account. Asked if I wanted the finger print, I said yes. Log out,go back in and it wants me to set up the account. Unusable as far as I see. |
| 2024-04-11 |  | | You are supposed to be linked with Thrivepass, yet neither communicate with each other. Why pay premiums to you if I'm doing all the claim files and payments that you are supposed to be communicating over. Also, don't use that app, go to the website. |
| 2024-03-22 |  | | Garbage app. It's impossible to navigate. Simple request such as "Find A Doctor" are impossible to find. Cards don't pull up, looking into your plan takes you to another website where you have to relogin. Embarrassing, but par for the course with Healthcare in America. |
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