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Total ratings
4.56
(Rating count:
490)
Review summary
Pros
- Great magazine content
- Intuitive scrolling navigation
- Digital option of the magazine is convenient
- Enjoyable layout and features
- Ability to read while traveling
Cons
- Frequent login issues
- Inability to access content despite being a subscriber
- App stability problems and crashing
- Poor customer support and communication
- Downloading issues and freezing during processes
Most mentioned
- Login and subscription issues
- App stability and access problems
- Quality and enjoyment of magazine content
- Customer support and lack of response
- Downloading and freezing content issues
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User reviews
Recent rating average:
1.70
All time rating average:
4.56
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-26 | Chris O'Reilly | Since the latest update and having reset my password, as a long-term subscriber I am still being prompted to sign up on either a monthly or annual subscription to view any kind of content. I thought digital access was supposed to be more accessible and convenient. This is incredibly frustrating as your UI seems well laid out in other respects. A great magazine, with great content. If only I was able to access said content :( | |
2024-11-17 | Nicholas Moore | This app now won't even let me read 2 pages of the magazine. Really unstable. Sadly looks like I won't be renewing the app. Worst ever. App | |
2024-10-25 | Addison Worrell | Since I had to update my login details on 25th October 2024, the online version doesn't show the Dec 2024 to download, even though it is available from 24th October. | |
2023-09-14 | Esther H | I can't open the rewards section, even when I'm logged in, also the contact button does not work. | |
2023-06-07 | Oliver Cooke | Love Empire and the app has great features - not the easiest to use and I always seem to have sign in issues and the CTAs to subscribe, when you're already subscribed is quite frustrating...but it's so great to have the digital option of the mag and couldn't recommend VIP membership more - if you're London based anyway! | |
2022-09-04 | Gregg Nicholl | The app repeatedly asks you to log in and will continue to do so as you try to read articles even after you have already logged in. Empire is an excellent magazine, but the app is simply not fit for purpose. | |
2022-08-26 | Neil McGinty | Can't open/use/purchase it. I guess Empire is more desperate to lose readers than I thought. | |
2022-08-25 | Bryan Mcgahan | cant log in. support desk cant or wont help. Keep getting emails why i have wrote this review and that i can email them to help. But... i cant log in. And support desk cant or wont help. Subcribed to empire for over 10 years. Collecting since jurassic park. But online app acces - cant log in, and helpdesk cant or wont help. | |
2022-07-24 | James Turner | I've had the Empire print subscription version for a long time. Had a letter to say that my sub had been upgraded and could now access all content on app. However, neither the app nor Greatmagazines.co.uk (who publish Empire) recognise my password. This is despite me changing it (at their insistence). Constant message saying 'password wrong'. Really poor experience so fatr. Real shame as I'm sure I'd use the app a lot. | |
2022-06-05 | Alex Bond | Fairly functional but missing a lot of quality of life features. It needs a deeper back catalogue and the ability to double-tap to zoom in or out. The capability to fill in the crossword would be good, as would the option to click on a page in the contents and for it to take you there. Hopefully these will be implemented in due course. |
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