Hey Banco
Open your Account and grow your money with the returns from our savings and I will pay
Total ratings
2.63
(Rating count:
35,947)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good idea and concept of a digital bank
- Overall functionality works well once configured
- App can be beneficial if operating properly
Cons
- App crashes frequently and has stability issues
- Poor customer service and long response times
- Non-intuitive user interface and difficult navigation
- Security concerns regarding personal data
Most mentioned
- App is prone to errors and crashes
- Customer service is slow and unhelpful
- User experience is frustrating and not user-friendly
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User reviews
Recent rating average:
2.00
All time rating average:
2.63
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-09 |  | | great bank but app needs a redesign |
| 2024-10-27 |  | | Error error error error error. Porqueria. |
| 2024-07-19 |  | | Security is awful, is a total violation of personal privacy, makes app totally unusable, please avoid Hey banco |
| 2024-06-11 |  | | It's a great app. Could be more intuitive, but once you get it, works pretty well |
| 2024-03-15 |  | | App is not user friendly, loads LOT of adds before the important information that we require. I am trying to install in my new device and asked for biometrics, added everything and app says is all good but I am not able to use it as it is asking me to follow process again. |
| 2023-09-06 |  | | The worst experience with a Fintech. The app didn't work for some days, and when I tried to reach out someones help, none can't do it. Then, they responded me 48 hrs later! Money is one of the most important things for people! And well, they took my money from the investment to pay the credit card, and the payment from another account hasn't been achieved. A mess! I hat them. |
| 2022-11-19 |  | | I'm not even able to open the app, here on playstore just show the option to uninstall and on my app drawer it shows but just freeze and close it self each time |
| 2022-10-27 |  | | Worst nightmare ever, don't trust this app. It asks for your permission to own your device data and to "scan" your device. Please stay away of this kind of technology |
| 2022-09-14 |  | | It has been months since I requested the phisical card and the tracking option just makea the app crash. The follow up to tickets seems not existent. I really like this bank concept and planning on keeping my account but definitely need to work on fixing the app and the customer service. |
| 2022-06-19 |  | | It's a good app, but when waiting for your physical card you must have patience, and some problems with verification but overall good stuff. |
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