Banner Health
Banner Health, making health care easier, so life can be better.
Total ratings
3.93
(Rating count:
1,625)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy access to information and making appointments.
- Convenient to have all doctors and tests in one place.
- Ability to schedule video calls easily.
Cons
- Frequent login issues and account lockouts.
- Inconsistent functionality and errors after updates.
- Difficulty accessing medical records and messages.
Most mentioned
- Login problems and account access issues.
- App instability and technical glitches.
- Difficulty navigating and using the app effectively.
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User reviews
Recent rating average:
3.40
All time rating average:
3.93
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | Seems they have fixed the app and it's working great now. |
| 2024-12-12 |  | | App has lost my doctor and my history beyond the last visit. Someone is working on that I hope. Edit12-12-24 Doc found but now I cannot make attachments to messages I send. I need to do this asap. Can we get someone on this too? *Change in stars for attention to problem* |
| 2024-12-02 |  | | Banner has improved. Many docs give cookie cutter diagnosis'. I feel dismissed n sent home. Chart says-patient is better no causes found-1st thing they gave me was Morphine. Who wouldnt? Since 2017 til 2021 no answers. In 2023-feet were swollen n i was to fly in a few days. Had ultrasound-found 2 large DVTs n admitted. Later a CT-found a Saddle PE. Spent 5 more days n discharged. 2 days later Im back-swelling n rash. They whisked me away as critical. 5 more days. My team of docs were great! |
| 2024-11-19 |  | | Love that I can go to 1 site to see all my doctors and tests as well as make any appointments I may need! |
| 2024-11-08 |  | | Cannot find medical records or doctors reports. It's clumsy and not user friendly. |
| 2024-10-29 |  | | The app works ok, but the only updates come from the primary doctors. None of the Banner specialists' information shows up in the app. |
| 2024-10-26 |  | | So easy to schedule. Love that I could schedule a video call same day! |
| 2024-10-24 |  | | Easy access to information and making appointments. |
| 2024-10-24 |  | | Every time I research what I'm looking for i have to sign in again. And it's more difficult to find my records. |
| 2024-10-04 |  | | App and Banner website are barely helpful. Try to see anything besides your appointment is almost impossible. Wish it was easier to see your bills and balances, easier ways to contact doctors, and updated doctor listings |
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