Bank of the Sierra
Bank of the Sierra let's you access your account information anytime, anywhere.
Total ratings
4.38
(Rating count:
162)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Improved design and layout
- Easy to use and navigate
- Convenient login process with two-step authentication
- Better options and more detail in transactions
- Responsive and helpful customer service
Cons
- Frequent bugs and issues after updates
- Mobile deposit functionality is unreliable
- Old app had a better transaction update speed
- Unfavorable changes to layout compared to older version
- Lack of transaction detail updates leading to overdraft fees
Most mentioned
- App update issues and bugs
- Improved user experience and convenience
- Dissatisfaction with layout changes
- Problems with mobile deposits
- Customer service support
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User reviews
Recent rating average:
3.90
All time rating average:
4.38
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Listen, I LOVE Bank of the Sierra. I've been banking here since I was 14 and I am now in my 40s. I love the company, especially the people that make it all happen. The app though... It's missing a lot of features (or they aren't as well flushed out as the same features elsewhere) that the big name banks offer. Still, the app works, I never have bugs or glitches. Solid 3 of 5 stars. The bank is a 5 of 5 stars. |
| 2024-12-16 |  | | I have been with bank of sierra for 14 years and they are by far the best bank! |
| 2024-12-07 |  | | Appreciate the new app update! It had been a long time coming. I really liked the "See similar transactions" button when viewing my transactions, but now it's gone. Did you remove this with the most recent update? |
| 2024-11-19 |  | | Very much improved. No issues. |
| 2024-11-12 |  | | Great app and great community bank |
| 2024-11-02 |  | | Amazing app! Works great and customer service is awesome |
| 2024-10-17 |  | | Love this mobile app. comes in very handy due 2 I don't drive anymore. |
| 2024-10-16 |  | | Since your update, nothing works! Can't deposit, can't sign in. Every screen just circles. I've uninstalled and reinstalled and nothing works. I can't even sign in. Thanks for messing everything up. |
| 2024-10-11 |  | | Everything I do isn't always blocking my access |
| 2024-09-14 |  | | It seems the older app updated transactions faster than this one. |
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