Access the operation of your cards and look for offers
Total ratings
2.42
(Rating count:
2,352)
Review summary
Pros
Cons
- App frequently crashes or fails to open.
- Login issues, including password and fingerprint recognition failures.
- Connectivity problems and inability to finalize processes.
- Poor usability and lack of features compared to other banking apps.
- Unresponsive customer service regarding app issues.
Most mentioned
- App does not work consistently.
- Login problems requiring frequent password changes.
- Errors during connection and session management.
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User reviews
Recent rating average:
1.20
All time rating average:
2.42
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-17 | Raquel Fernandez | No funciona bien | |
2024-12-09 | Carlos Garcia | No funciona, en ninguno de los dos móviles que tengo. Se abre y se cierra de repente | |
2024-08-06 | jeronimo scarpa labrador | Funciona cuando le parece bien, te deja sin acceso y no te avisa nada. Cómo si mis credenciales están mal, deja mucho que desear para ser una app "bancaria" | |
2024-06-18 | Enrique G | Es la peor app de bancos con diferencia. Malísima...me quedo corto | |
2024-05-31 | Elisabeth Tepper Kofod | Siempre da problemas para entrar | |
2024-04-01 | Raquel Müller-Milan | App does not work. Does not recognize password. Log in works once and never ever again. | |
2024-03-14 | Manu D | La app no reconoce la contraseña ni la huella. La unica forma de entrar es pedir un cambio de contraseña cada que quieres entrar. Lleva asi meses. No es tema de mi usuario pues desde un PC si se puede acceder sin problema. | |
2024-02-11 | Brian Furlong | Has not worked for several weeks now. Cannot change password successfully, cannot get it to accept password and after calling customer service last week they acknowledge there are problems logging into the app since several weeks ago! I think it is time to call them and continuously ask them for our account balances because the website doesn't work either! Very low confidence in this institution | |
2023-10-07 | Carlos Fernando Castro Gonzalez | 2 days not working / Reitero comentario y amplio. La web sin funcionar días, y cuando vuelve el login no anda. La app dando errores de conexión. Mas de una semana ya sin poder acceder a la cuenta y contando. Un desastre | |
2023-09-26 | Chiew Pang | Lo más que me gustaría ver es una sencilla búsqueda y parece imposible tanto en la web como esta aplicación, que no provee nada distinto que la web. |
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