Big Ass Fans

Official Big Ass Fans App

Total ratings

4.78 (Rating count: 728)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use and smooth interface
  • Integration with other smart home devices (e.g., Nest, Ecobee)
  • Quiet operation of fans
  • Functional improvements with app and fan pairing
  • Good technical support response
Cons
  • Difficulty connecting to devices and network issues
  • Limited light control options compared to the old app
  • Need for improved user interface for ease of use
  • Need for better automation features (e.g., temperature controls)
  • Inconsistent connectivity across different phone platforms
Most mentioned
  • Issues with connectivity and getting the app to work
  • Desire for more control options and settings in the app
  • Positive experiences with technical support assistance
  • Frustration with reduced functionality compared to the old Haiku app
  • General satisfaction with fan performance and features
See reviews for Big Ass Fans on Google Play Store
Upgrade to see all 23 reviews

User reviews

Recent rating average: 4.20
All time rating average: 4.78
Upgrade to see all 23 reviews

Rating filters

5 star
57% (13)
4 star
4% (1)
3 star
13% (3)
2 star
9% (2)
1 star
17% (4)
Date Author Rating Comment
2024-12-07
Matt Scott
Had these fans for and App for 5 years. Solid purchase and great experience.
2024-12-02
civicilian
Best fans on the planet. The app is great too!
2024-11-23
Alexander Hamilton
[Update] Still doesn't work, "could not find device on the network." NO S--T! The app was suppose to connect the device to the network. Idiots. [0-Stars. Doesn't work. Neither the older Haiku app and the "super improved" BAS app works. And apparently they are never going to work. It's just an app, and somehow other people and companies can make working apps without issue. But in this case, super high cost product with total POS accessories and 2 failed phone apps. Pathetic.]
2024-11-17
Don Morris Lyda
More instructions would be great.Ia there a reason why the owner's manual is not available through the App?
2024-11-08
Rich K
Smooth app, works great. I like the intercon activity with nest. Raise the AC temp and have the fan go up at the same time or vice versa. Also nice to have a way to turn the light on in the room with a remote that I always have on me.
2024-11-02
Sid
Huge downgrade if you're using the Haiku Lights. With the old Haiku app you could have the lights gradualy dim/ramp up with a range of 2200K-5000K. It WAS so nice to have your lights gradualy dim for 8-10+ hours during the course of the day. Now you have 6 light temp settings. So basically going from 2800 options to 6! Now the lights will abruptly change temp. It's jarring. Did I just have a stroke? No that's my Haiku to BAF app "upgrade".
2024-10-28
Liliana Pascuzzi
The app is easy to use and I especially like the slider feature for the fan and light luminosity.
2024-09-26
Michael Ard
Works well. Easy interface. Worship mode is awesome!
2024-09-10
W B
I love my newest Haiku Fan w/ down & uplight but the BAF App desperately needs enhancement. I'd like to see automation that worked on sunrise/set (with offset shifting) especially for the Nightlight feature of the uplight. Currently the Nightlight stays on when uplight is off regardless of ambient light.
2024-08-24
Paul Baker
Once all three fans were installed I was easily able to setup each fan in the app including a firmware installed. The fans easily connected to my home network, etc.
Upgrade to see all 23 reviews