Get your online privacy protected and stay anonymous with the fastest VPN!
Total ratings
2.59
(Rating count:
191)
Review summary
Pros
- Good customer service with quick response times.
- Effective in providing VPN services for streaming.
- Users have received refunds full or partial when requesting cancellations.
Cons
- Difficulties in canceling subscriptions and lack of clear cancellation process.
- High charges compared to what is advertised.
- Issues with the app logging users out frequently.
Most mentioned
- Problems with subscription cancellations.
- High costs associated with the service.
- Inconsistent performance of the VPN.
Upgrade to see all 20 reviews
User reviews
Recent rating average:
2.00
All time rating average:
2.59
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2022-10-18 | mike derrick Counsel | I wasn't trying to spend $30 I literally thought it was $1 to $3 I want my money back I thought I signed up for a legitimate, this is service is not . | |
2022-07-18 | RedBearNAaron | ACE! I've been using this since 2020. I know it's not the most popular BUT I've never had issues, except once after a renewal and my settings got a little wonky BUT customer service not only fixed it. They responded so quickly on both occasions I actually missed their replies until days later. Could be pure coincidence but it's noteworthy and much appreciated. | |
2022-06-19 | Madam Satan | How is it that I paid for this twice, changed my password because it kept kicking me out.... please solve the problem. I was satisfied with the app until now. | |
2022-01-07 | Robin Pogge | as I said on my other email Google account I tried this trial $1 for about an hour decided I didn't want this or need this. can't seem to find a way to remove this account or stop its continued payment I'm sure I cant get my $31.99 back i will never pay that per month for something I won't or barely use ur app says way cheaper than that. I want this account charges stopped immediately I can't find it in my Google account payments I will contact bank for unauthorized payments if not stopped | |
2022-01-07 | Robin Pogge | cost to much it says this cheaper ways monthly but got charged $31.99 and I can't find the way to cancel this account I get one more charge and ill have to report this to my bank that I didn't authorize any charges and that it was impossible to find the way to cancel this account after its trial period of trying for a hour or so and decided I didn't need or want this would like my money back but I'm sure that won't happen but I want this stopped immediately from any other charges | |
2021-07-08 | Mai Tarau | This app use to be good but now I can't even log in anymore even uninstalled and restored still nothing.. | |
2021-05-11 | Michael Jesus | I've sent.multiple emails to cancel my subscription with no response, yet you say you will respond within 30mins, ha what a joke. CANCEL my subscription now!!!!! Please contact me to confirm this has taken place!!! | |
2021-02-09 | Angela Bailey | I have sent several emails to cancel my subscription but haven't received a single response. Very unsatisfied with their so called 24/7 customer support! | |
2020-04-22 | A Google user | The VPN works good however their service isn't customer friendly at all. Its complete s***. To unsubscribe, I had to find the charge on my bank statement to get the web address. Then I had to dig around through tons of menus until I finally discovered you have to EMAIL customer support in order to cancel your subscription. There's plenty of vpns out there that are way better. Even the free ones. | |
2020-03-25 | A Google user | I wanted to try out this app and purchased what I thought was a $5.75 a month fee. They charged me $69 which I cannot afford. So I uninstalled the app and messaged contact support and they refunded my money in full. When I am able to afford it, I will download this app again. |
Upgrade to see all 20 reviews