Yellow Cabs Swansea
Welcome to Yellow Cabs booking app!
Total ratings
3.29
(Rating count:
432)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Reliable service with friendly and professional drivers
- Easy to use app for booking taxis and tracking drivers
- Quick response times for booking
- Good value for money
Cons
- App frequently malfunctions, loading issues, and crashes
- Booking difficulties, often says it cannot accept bookings
- Inconsistent service with delays and cancellations
- User registration issues after app errors
Most mentioned
- The app has usability issues
- Drivers are generally friendly and helpful
- Problems with the app not accepting bookings or working correctly
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User reviews
Recent rating average:
3.10
All time rating average:
3.29
Upgrade to see all 21 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-07 |  | | My driver was perfect she was so helpful and considerate. Cudnt ask for better. Xxx |
| 2024-07-07 |  | | The best taxi service in Swansea. Always on time, reliable, great value, friendly, professional drivers. 5 star service. |
| 2024-06-13 |  | | Excellent, arrived within 2 minutes. My first time using the App. |
| 2024-04-06 |  | | A Cab firm you can rely on! Went from Swansea to Pembrey and back again. Yellow Cabs have never let me down before and this journey was no exception! The App is super easy to book and shows what the charge will be, so no surprises! Lee, the driver is a great credit to the company. He knows the roads well, has patients and is a friendly guy. I felt comfortable and safe on that long journey, which is really important when suffering with anxieties! The guys and girls in the office are lovely too:) |
| 2023-11-27 |  | | Everytime I try to use the this app it tells me "sorry we cannot take bookings at this time" but yet if I phone I can get one straight away. |
| 2022-11-11 |  | | Brilliant. So much easier and more convenient than having to phone. You can get a rough price ahead of your trip as well as add more than one destination to your trip too. Awesome. |
| 2022-08-15 |  | | I used to use this app all the time on my old phone. But now that I got a new phone, a Samsung S22 Ultra, it just no longer works. It's just stuck at the initial loading screen... |
| 2022-08-07 |  | | App doesn't work, loads up and just bounces saying "Swansea biggest private hire" and doesn't go past that screen. Tried on and off wifi same result |
| 2022-07-04 |  | | App doesn't start at all. It loads the initial bouncing animation and that's it. Hope they fix this as it's a good service. |
| 2022-03-11 |  | | App is not working at all, don't bother downloading it, can't book a car despite distance or type of vehicle |
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