Atomic Credit Union
Take care of your finances whenever convenient on the Atomic Credit Union App.
Total ratings
4.84
(Rating count:
1,315)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Friendly and helpful staff
- Convenience of banking through the app or website
- Reliable app that is easy to use
- Good customer service and support
- Positive long-term relationships with staff
Cons
- App is slow and lags frequently
- Issues with app updates causing functionality problems
- Difficulty in accessing accounts and resetting passwords
- Poor handling of deposits and overdraft charges
- Identity verification process is problematic
Most mentioned
- App performance issues and slowness
- Friendly staff and customer service
- Problems with account access and app functionality
- Lagging after updates
- Convenience of online banking
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User reviews
Recent rating average:
4.10
All time rating average:
4.84
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-20 |  | | Very easy and right to the point |
| 2024-11-02 |  | | atomac Credit Union in Jackson thanks to Taylor the assistant Branch manager I have been able to obtain proper credit status that is rising due to her involvement in her clientele that have at Atomic account, her bank position I highly recommend Atomic for you to open an account at I've been with them 20 years+ and the Manager Tony. Thank You guys so much for letting me earn your trust... SEMPER FI !!! |
| 2024-09-20 |  | | Reely awesome friendly people that work there. Not to mention they work with you on your issues or concerns. |
| 2024-08-30 |  | | The app is finally coming around, especially for Android. it has been a bumpy couple of years, and seemed to be taking steps backwards with each update for the longest time. Still wish you could do some things on the app instead of having to go on website to do, but hopeful that things will keep progressing |
| 2024-08-12 |  | | I enjoy the convenience of being able to do the greater majority of my banking either through the ACU app or their website. Those occasional times I do have to visit their downtown office, I find the staff to be very pleasant, courteous and helpful. |
| 2024-08-11 |  | | I've used this app for my banking at Atomic and honestly it's SO reliable and very easy to use. Love this bank! |
| 2024-08-10 |  | | always friendly always takes care of all my needs and the security is amazing |
| 2024-08-08 |  | | great service fast services and super friendly staff |
| 2024-07-31 |  | | Can't make my car payment because it says it exceeds my transfer amount. Called and they said it was fixed but here I am on hold AGAIN because it's not fixed! Hot garbage. |
| 2024-07-01 |  | | I prefer the old app. This one is ALWAYS lagging. I open the app to use it and have to wait for MINUTES for it to open for me to sign into. I have uninstalled and reinstalled multiple times and it still does the same thing. Very DIS-satisfied with this "new" app!!! |
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