Airpaz: Flights & Hotels
Book flight tickets & hotels. Find an app-only promo code in the Description.
Total ratings
4.28
(Rating count:
36,715)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use booking process
- Fast booking compared to going to an official airline app
- Smooth booking experience reported by some users
Cons
- Difficult refund process, often leading to vouchers instead of cash refunds
- Poor customer service with long wait times and unresponsive support
- Hidden fees and extra charges not disclosed upfront
- Frequent account and technical issues, including login problems and app bugs
- Change or cancellation policies are misleading or too expensive
Most mentioned
- Issues with refunds being issued as vouchers
- Complaints about poor customer service
- Hidden fees during the booking process
- Technical problems with app functionality
- Unexpected changes to flight details
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User reviews
Recent rating average:
2.00
All time rating average:
4.28
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | Just terrible. You are not entitled to a full round trip refund for 24h Flight delay and any refunds are credited via e-vouchers and subject to cancellation fee charges. Rubbish company. |
| 2024-12-10 |  | | I booked for the first time using Airpaz but the next day I was surprised it's nothing in the order tab. Then I looked in my email and there is an email that due to fare increase they were unable to process. I received another email that they will refund through an E-VOUCHER but I have not agreed. Sadly they said refunding to the credit will take 7-14 days. I have used Trip & Jetcost to book airline tickets before but so far Airpaz is the only one I have encountered this kind of problem. |
| 2024-12-08 |  | | It was advertised that I can get 1.5k if I download and install this app.But unfortunately I did not got that 1.5k discount.However, the booking experience was smooth. |
| 2024-12-03 |  | | I thought its was the cheapest flight!!! Price in site is different from the total price a lot of hidden charges you will expect |
| 2024-11-30 |  | | the best and fastest no need to go anywhere ... I'm using airpaz for almost 5 years |
| 2024-11-29 |  | | cannot cancel flight because it will not refund you. thought of changing flight but the fee is equal to new flight ticket fare. not recommending this app to anyone. |
| 2024-11-24 |  | | Terrible custome service. I'm trying to see my kids and it's not helping me at all change my flight dates and add my kids.. |
| 2024-11-21 |  | | daytime is difficult to complete the booking, but nighttime is easier. may be due to an intetnet line being busy. |
| 2024-11-17 |  | | Can not log into my account with username / password on a Samsung S22. Keyboard pops up but disappears immediately. Have cleared data & cache, removed & reinstalled a nunber of times, changed keyboard, turned mobile data on & off, different wifis over 2 weeks & searched web for issues but found none. Can search for flights etc just can not login Using web browser for now. |
| 2024-11-14 |  | | Don't ever book flights with them. They will never refund your money if flight cancelled or anything. They will make us to beg them like begger but never refund your money back. Be careful. A big red flag to all the customer who want to book flights with airpaz. |
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