Page Financials
The Page Mobile App, more convenience than you can imagine
Total ratings
3.67
(Rating count:
1,446)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface
- Easy account opening process
- No extra charges for bill payments
- Seamless network experience
Cons
- Poor customer service
- Issues with password reset and login
- Repeated errors during loan applications
- App crashes and slow performance
- Account details and loan balances often incorrect
Most mentioned
- Frustrations with login and password management
- Poor customer support and service experience
- Technical glitches and instability of the app
- Challenges in loan applications and document uploads
- Inaccurate account information displayed
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User reviews
Recent rating average:
2.00
All time rating average:
3.67
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-20 |  | | Poor customer relations. It takes ages to get information on account details, loan balance etc. Upon that, loan deductions do not reflect on the apps dashboard correctly and the figures reflected do not add up to the amount being, the balance remaining and the principal amount. Appalling! |
| 2024-09-04 |  | | This app is so frustrating 😩 fr 😭😭 had I know I shouldn't download it I just waste my data Keep telling me "opps an error occurred"when I just download it to login. Nawaaaaaaa oooooo. it's better you find something to do about it especially ME!!!!! I should have downloaded others app self 😒 so frustrating 🤬🤬🤬 This app doesn't deserve even 1 rate |
| 2023-07-24 |  | | The mobile app looks great, but to sign up is totally frustrating. Those who gives positive reviews I wonder how they were able to sign up. Customer service experience is a mess, I was sent a account opening form to fill and re-send to them for account activation. What is the need for app sign up? |
| 2023-07-11 |  | | Page is a great financial institution committed to helping it's clients succeed and overcome challenges. They have helped me alot. The App is fantastic,easy to use and always available. Network is seamless. It's been great experience all the way and looking forward to greater experience. 👍👍👍 |
| 2023-07-07 |  | | Opening an account was a breeze Simple and smooth interface Also made several bill payments without any extra charges. But I'll be using it mostly for investments as the rates here have been the highest I have seen so far |
| 2023-05-09 |  | | This app makes no sense from the beginning. After downloading the app and signing in, I tried logging in with the same password I signed in with, and I was told incorrect password. Changed password countless times to no avail. Kindly delete my details and remove whatever account number you attached my name and details with. Trying to apply a loan from the site and non of the employer's information I filled in was approved. |
| 2023-04-20 |  | | Very disappointing. For an app that looks so good. The only thing that seems to work is downloading the app & receiving a password. Changing the password is impossible. I've tried over a hundred times. It keeps sending the same message.. "ouch.. unable to change password". C'mon work on it. Or get the app off the playstore. |
| 2023-03-14 |  | | This app is annoying after opening an account to login it is telling me that my password is not correct. then to change password after receiving the otp you're not telling me unable to change password what kind of nonsense is that .. Do they needfull or I delete the app |
| 2023-03-06 |  | | I thought i was the only one having difficulty changing password until i read others rewiew and discovered a common bug. It's funny after registration and creating password and at the point of login, you are told it's a wrong password. Ok. They sent a default password to enable you change it still yet it will display... OUCH.[as if their balls got hit by a ball]. UNABLE TO CHANGE PASSWORD. What a joke of an app. |
| 2023-02-02 |  | | The customer service is poor, and staff are not courteous enough to relate with clients. Also, some of the staff are not up to date with client's account status. The system is horrible, for instance, l made a loan repayment into PAGE Domiciliary account, and it took over a year to get confirmation. As a matter of fact, the payment was tagged as not received, but credit to my record keeping- which serve as a proof of payment. If not, l would have been asked to make another payment. |
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