IDM
Mobile app allowing IDM users to manage multiple accounts & renew services.
Total ratings
4.00
(Rating count:
635)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Ability to renew service or refill GBs through the app without going out
- Organized app with daily data consumption tracking
- Good customer care and customer service reported by some users
Cons
- Frequent bugs and issues with the new app version
- Problems with login and account management
- Poor customer support and technical assistance
Most mentioned
- Bugs and issues after the new update
- Problems logging in and account access
- Poor customer service experience
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User reviews
Recent rating average:
2.80
All time rating average:
4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-05 |  | | IDM Great web site app and fast internet I recommend IDM |
| 2024-07-20 |  | | Significant improvements all round to the app, still a few bugs with checkout and cart but nothing too major |
| 2024-06-15 |  | | Please adjust the two parallel lines of traffic meter and days elapsed so they have the same length and start exactly from the same point in order for the subscriber to correctly monitor the elapsed days vs total consumption. The current Days elapsed line is slightly shifted to the right at the beginning. |
| 2023-11-20 |  | | Bad experience. The previous app was more interested. The new app logged me out and I can't login again. From website I logged in and every thing is ok. Why using mobile to register? If I have an account, it is not necessary. |
| 2023-11-19 |  | | New update is so buggy with reconnecting to the app plus I don't like how you removed the estimated limit left. It would've been easier like that than counting how much is left from 136 out of 350 for example, before it just said straight up you have 214 gb left. |
| 2023-11-17 |  | | New UI looks kinda good but the functionality is real bad, including fonts, loading screen on each tap which gives u a headache, it really is a web app, we get it, but the old one felt like a real app even with bugs it was better than this new version, good luck on the future updates |
| 2023-04-23 |  | | When I go to registering and typing all my information, after when I click register, it always loading and dont transfere me to another page or too the verification code page, so plz solve this bug. |
| 2022-08-29 |  | | They did a fraud recharge transaction and pre price change and did refund untill prices went up with higher prices which makes the refund worthless please don't download their app and encourage them they are worst than our politicians. |
| 2022-01-28 |  | | Good app, fix bug when choosing a plan, we cannot scroll down to choose plans from down the list. If phone used in landscape mode, the list becomes shorter and can't neither scroll down to choose the appropriate plan. |
| 2021-07-13 |  | | Very nice and helpful App. Especially that you can renew your service or refill GB's in your home through the App without going out to look for vouchers in stores. Moreover, it shows your daily data consumption and all offers. It deserves 5 stars good job guysđź‘Ť |
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