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Total ratings
3.21
(Rating count:
2,809)
Review summary
Pros
- Good customer support
- Great service and timely delivery
- Environmentally friendly delivery bags
- Convenient for ordering food
- Polite and understanding customer support team
Cons
- Slow delivery times
- App frequently lags and has UI issues
- Inconsistent food quality from restaurants
- Problems with the app crashing or malfunctioning
- Payment complications with certain platforms
Most mentioned
- Customer support
- Slow delivery
- App performance issues
- Inconsistent food quality
- Need for better restaurant selection
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User reviews
Recent rating average:
2.60
All time rating average:
3.21
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-07 | Ajeya Mali | I have been using this app for few years and i would say it is one of the best food app and amazing customer service... Thank you for your service... | |
2024-11-15 | Devendra Neupane | Good customer support. But bad quality restaurants need to be delisted so as customers get quality. | |
2024-11-01 | Hridayansh Dhakal | App doesn't even work properly now days have to wait ages for the menus to load( not a phone problem) generally lagging app and glitchy UI would much rather prefer competitors, foodmandu might have stopped caring for their app its a real headache to use and wants constant sign in approvals, and I have to think twice or even thrice before opening the app and mostly I don't even end up ordering as the payment or the dates selection just gets stuck in loading screen. | |
2024-10-14 | Ijan Pradhan | Ordered a food. After 3 hrs of wait .. where we tried multiple time to reach support .. which they didnt respond. The progress was seen as food is being processed and deliveru guy at point. However we didnt receive food. Instead we received a call saying sorry the food cannot be delivered. Just a simple question, you gave us a phone call and confirmed the order and also asked for some time as its festival and we agreed. However super bad experience. Anyway pathao food would bemuch better to hav | |
2024-10-03 | Aastha Jha | I am a loyal customer of foodmandu. I must say their service is great and their delivery is on time . Customer support team is so polite, understanding and supportive. I recommend this to everyone who wants to try out best food in their comfort zone. | |
2024-09-28 | Jyotsana Bohara | I started using this app because of its reviews However it's reviews doesn't justify the app. The delivery system is very late and sometimes the app lags itself. Tracking and fast service should be maintained. | |
2024-09-27 | sampurna dhakal | This app is asking for small order fee also while I am paying all the delevery fee | |
2024-09-21 | Deepu Shah | You can improve menu just by adding food pics instead of restaurant names in big thumbnail it doesn't look that much authentic ๐ plz try to improve menu sections | |
2024-09-14 | Dheeraj Agarwal | The worst app I have ever used. Food ordered at 2 and comes at 5 be hungry till the time food comes | |
2024-09-05 | Jarad Anthony | Loved the app but the ui is not so user friendly like pathao foods it would be good if it would look like pathao foods ui It doesn't show restaurant closed or not at night time while pathao food does if it showed when the food is gonna be delivered like the same as pathao foods it would be good overall would recommend changing the ui tbh |
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