BookMyForex Currency Exchange
Online money exchange, live exchange rates & overseas money transfer
Total ratings
3.71
(Rating count:
6,719)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Fast delivery of currency or forex cards
- Helpful and patient customer service in certain cases
- Good exchange rates
Cons
- Poor customer service and communication
- Issues with processing payments and delays in order fulfillment
- App functionality problems including loading issues and glitches
Most mentioned
- Slow or unresponsive customer support
- Service inefficiencies and unreliability in delivery
- Issues with app functionality and user experience
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User reviews
Recent rating average:
2.90
All time rating average:
3.71
Upgrade to see all 27 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | While registering the card your customer service agreed that your team will be delivered to my mentioned address, based on this I have made the payment and applied for the card. now your local support team is saying that the provided address is out of your delivery scope. it's a totally fake commitment given by your both the teams. looking like scams and fraud company. Kindly go with other providers don't trust, also below review are fake reviews. Don't trust on the same. |
| 2024-12-11 |  | | The call center service is bad. Too much of waiting time and they committed me a higher Cashback but at the time of order, the CB amount was reduced. The delivery person was helpful and explained in detail. |
| 2024-12-10 |  | | I had horrible experience with them. Though I received currency notes quite fast, the payment process and the forex card is just horrible. The customer care works promptly, that's why I rated it 3 stars. |
| 2024-12-05 |  | | I don't recommend it at all, one of the worst customer service ever faced. No responsibility no accountability. Even after sending several emails, tried to reach out then in every possible communication channel they just don't respond. |
| 2024-12-03 |  | | Exceptionally poor. I think they have put in a lot of effort to do so poorly in simple.logistocs operations. I am amazed by their inefficiency. And the best part is... Their delays cost them zero, but to the customer it costs peace, money, frustration and potentially the trip. I would recommend 10/10 if you are seeking a vengeance from somebody, simply book forex on their behalf and watch them burn in hell |
| 2024-12-03 |  | | I needed a replacement card and unfortunately kept the process of applying for it too late. I bothered customer service continuously but Rohit and especially Gagendra were very patient and not only saw that the card arrived on time but that the card was activated and the currency from the old card was successfully transferred to the new one in record time. A big thank you for their efficiency and assistance |
| 2024-11-23 |  | | The delivery is super fast. The delivery partner helped me with the complete process and explained everything. Go for it if you're travelling abroad. Highly satisfied with the service. |
| 2024-11-21 |  | | Pathetic experience, I used credit card option for payment but since last two days their Partner is not excepting payment proofs and showing document pending. Bookmyforex should remove credit card payment option if they are troubleling users so much. |
| 2024-11-18 |  | | It was a good deal. Staffs were friendly and helpful. But they take time to respond over the calls. Waiting time on calls were a bit high. |
| 2024-11-13 |  | | Great experience. It was super quick and absolutely hassle free. Thanks for making currency delivery so easy. |
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