Anker

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Total ratings

4.34 (Rating count: 2,817)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • User-friendly layout
  • Stable connectivity with devices
  • Useful for various applications (e.g., UPS for insulin cooler)
  • Efficient performance with Anker devices
  • Responsive customer support
Cons
  • Frequent login timeouts requiring internet access
  • Limited functionality compared to competitors
  • Connectivity issues (e.g., dropping WiFi/Bluetooth connections)
  • Inadequate historical data retention after disconnection
  • Character limit for naming devices is too short
Most mentioned
  • Login/logout issues and required internet access
  • Device connectivity problems (WiFi/Bluetooth)
  • Need for more functionality and logging/automation features
  • Positive experiences with customer support
  • Simplicity and ease of use of the app layout
See reviews for Anker on Google Play Store
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User reviews

Recent rating average: 3.00
All time rating average: 4.34
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Rating filters

5 star
42% (13)
4 star
13% (4)
3 star
13% (4)
2 star
16% (5)
1 star
16% (5)
Date Author Rating Comment
2024-12-17
Henry Chaney
Small, yet powerfully useful for it's size. Love the USB input power port. Nice going Ankor!
2024-12-14
Sean M
The app won't start. The load screen starts then the app crashes. I also receive warnings that the app is trying load code outside of its APK (dynamic code loading [DCL] from memory), which can be a security risk and that the app could use to load malware. To be clear, I tell my phone to allow the app to load the code but it still crashes.
2024-12-14
John Feliciano
Exceptional app. Easy to use, Bluetooth connectivity works faultlessly, all device controls are layied out well and many options are offered to control my Solix power bank.
2024-12-08
Unbekannt Unbekannt
Login timeout every week or so. Incredibly annoying and utterly useless. At least make it optional. App seemingly would work fine without this massive annoyance. And please don't give me your 0815 "thank your for sharing your experience please contact us via Mail". Just fix it.
2024-12-04
Thomas Rodriguez
The app misses a couple of marks. First, when it comes to viewing the real-time data of anything, the moment you unplug your device, all that data gets erased. I want to be able to view the charging data for the device and inspect its performance even after I unplug it from the device. Secondly, the character count for naming your devices is only 8 characters, REALLY?! Most devices these days are far more than 8 characters. The app itself has been working fine thus far. It just needs more love.
2024-12-04
Jan Safranek
When I connect the charger to the wifi from the app on my phone, it's not visible in the app on my tablet. If I do it on my tablet, it's missing on my phone.
2024-11-27
Gordon Lamb
The app itself is pretty limited compared to Ecoflow's, but I think Anker is targetting a different market segment. The big issue that needs to be fixed is the login timeout every week or so. There's no need to timeout logins on Android, and it's highly obnoxious. If they fix that defect, I'd rate it 4 or 5 stars.
2024-11-26
Klaus Doppelhammer
I had the problem that the history data did not work at all with Solix Solarbank 2 Pro. After waiting for the next firmware update and reconfiguring the system several times the problem still persisted. Contacting the Support was VERY helpful: They responsed within a few hours and resolved my problem because for some reason my system had to be reconfigured a "special way" - this solved at least the problems I had since I got the Solarbank *thumbs up* for the Anker Support
2024-11-26
Wolfe Manor
I just got my anker shipped to africa, it wont connect, keeps saying "an app is needed to to use this device" . Also connect to AC cable charging, it just keeps cracking up inside without charging, shows 0 input. Very limited support. Yes its brand new anker f3800
2024-11-23
Rick Edlund
Does give you a very brief overview of device when connected. Problem is the connection drops every 2 days or so that requires me to push the connection button on f2600 which is inconvenient and does me no good if away from home. Wish you could schedule charging times. Hopefully Anker will work out the bugs as app is relatively new. I do have faith in the company. Edit - As the days pass I am getting more and more frustrated with the unit dropping the wifi connection.
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