Darna – Rewards by Aldar
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Total ratings
3.22
(Rating count:
201)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use interface and intuitive UX/UI
- Good rewards for shopping and tasks
- Linked card feature for convenience
- Ability to directly credit rewards to bank cards
- Multiple possibilities for earning and redeeming rewards
Cons
- Unreliable points crediting and login issues
- Poor customer service with little to no response
- Limited offers and unrealistic requirements to earn points
- App frequently malfunctions or does not work as intended
- Inconsistent availability of promised rewards and offers
Most mentioned
- Customer service issues
- Login and OTP problems
- Unreliable points system
- Limited rewards and offers
- App not functioning correctly
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User reviews
Recent rating average:
2.90
All time rating average:
3.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-12 |  | | Useless and not reliable. My points are not credited and nobody cares to fix it. |
| 2024-09-02 |  | | Not working properly |
| 2024-08-31 |  | | App was good but suddenly it's not logging in as I have many thousands of points to redeem but they are not sending OTP to login which will help me to redeem points ! I also have send email but no response at all... Will anyone fix the issue or reply from customer care department???? |
| 2024-08-29 |  | | Absolutely awful customer service. Poor or no response to customer emails. This app promises to reward you for spending at locations but instead charged my card and now has failed to properly respond to replace the funds they have charged on my account. The original transaction was over a month ago.I would not recommend this app, they do not have a contact number and do not respond to issues or take action to resolve their own errors for taking customers money in error. Stay away. |
| 2024-08-25 |  | | Very bed app 4hour and didn't receive otp |
| 2024-05-11 |  | | Truly dreadful customer service. Never respond to emails, which is the only option to try and contact them. Have been chasing and waiting months for a significant number of points to be credited - no answer to numerous requests for support. |
| 2024-04-24 |  | | The app is good, I liked the fact now I can get the credit straight to my credit card in cash value can gift to my friends over the app. |
| 2024-04-17 |  | | The new experience is awesome and so smooth! Love the simplicity! |
| 2024-03-18 |  | | Card issue was fixed. Can't complain about the app really. Just wish the rewards were better. They are pretty non existent now compared to when it first started. |
| 2023-08-11 |  | | I absolutely love the Darna Rewards app! It's a fantastic way to earn rewards while shopping and doing other tasks. |
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