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Total ratings
4.77
(Rating count:
1,289)
Review summary
Pros
- Offers a variety of vegan food options.
- Restaurant is consistently praised for quality and taste.
- Some users find the app user-friendly and easy to navigate.
Cons
- App is glitchy and often fails to log users in.
- Difficult to redeem rewards; users must scan receipts instead of earning points directly.
- Many users experience issues with order processing, such as orders going to the wrong address or app freezing.
Most mentioned
- Frequent login problems and 2FA issues.
- Confusion and frustration around the new rewards system.
- App performance issues and bugs after update.
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User reviews
Recent rating average:
2.90
All time rating average:
4.77
Upgrade to see all 21 reviews
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-07 | Tina | cant log in, wants me to follow link to "thanx" page , i did , nothing happened super confusing and frustrating | |
2024-11-16 | anuj shah | No one can beat this place... Full of cruelty free and excellent taste, most ingredients are natural and you won't even get sick even if u eat this food ok daily basis. Good bless for coming up with vegan food which is great source of protein and taste. God bless you 🙏🏻 | |
2024-10-22 | C C | This app is the worst! I've been trying to place an order & 90 minutes later it finally gets submitted only to go to the wrong address! I could have gone to veggie grill, eaten there, & be back within that time! This has happened every time!!! | |
2024-10-21 | Joey Guillory | Veggie Grill is one of my favorite and most reliable vegan restaurants. I love that they consistently update their menu, often adding new items each season, or even more frequently. I'm fortunate to have one in my neighborhood, and I've accumulated quite a few reward points! | |
2024-09-01 | kawani brown (NAHBE) | How have I not reviewed VG before. It's awesome and one of the first vegan restaurants I ever visited 14 plus years ago. They have a great mix of "fast food" type options and healthier options. The salads are so good and hearty! | |
2024-08-31 | Scott Besemann | app kept freezing. had to exit and reenter 3 times to complete an order. | |
2024-07-18 | Kayla Pettigrew | The app won't load past the "finish your account" page. Super frustrating! 😭 | |
2023-11-27 | Thabata Regiani | This app is nice and works well. However, for some reason, they made it way more difficult to collect your rewards - the old app could be scanned when you ordered in store, and you'd get your rewards right away. Now you need to ask for the receipt (which usually I forget) and then scan the receipt in order to get your points. Please bring this scan function back. | |
2023-10-10 | 1kali | Glitchy AF. Do we have to receive an email EVERY time we want to use app? It is requiring I "log in" every time. After logging in, wanted to check registered cards. Clicked there & took me back to "log in" again....I'll eat at home until you figure this out. Makes no sense, something so basic and in this day and age you can't have a functioning proper app? | |
2023-10-09 | Corey Bengisu | I love the restaurant, food, and staff. The app lets you order ahead and manage rewards. But honestly, they've changed the rewards system so many times and it's still really clunky and unintuitive to earn and redeem points. |
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