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Total ratings
3.78
(Rating count:
9,875)
Review summary
Pros
Cons
- App frequently crashes and has connectivity issues, making it difficult to proceed with bookings and check-ins.
- Poor customer service, with angry staff and unhelpful responses to inquiries.
- Frequent flight cancellations without proper communication or refunds.
- App does not save important information such as boarding passes, requiring users to re-enter details multiple times.
- Inconsistent pricing, with tickets becoming more expensive shortly after viewing them.
Most mentioned
- Flight cancellations and lack of refunds.
- Issues with the app's functionality and user interface.
- Poor customer service experiences.
- Inability to check in online effectively.
- Frustrating experience with payment processing.
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User reviews
Recent rating average:
1.00
All time rating average:
3.78
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-09 | Onat Turkel | Does not work properly | |
2024-12-08 | Atakan Sumer | Online curvo in isn't working on browser nor on application. | |
2024-11-28 | &# | Nothing is cheap in this application. Some tickets for cheap and in half an hour they got more expensive then even Turkish airlines. Why to use with the less options and more expensive price this company? A Jet made me disappointed today 😞 | |
2024-11-07 | Javid Ibrahimov | I cannot finish payment with different credit cards for a few weeks. | |
2024-10-26 | Bilal MH | Worst experience ever, I was on a transit flight and I stucked in Ankara (in the middle before my destination) and they did nothing about it. | |
2024-10-26 | Omar Alabbasi | Worse experience ever, they did take care of their customers, the plane has cancelled and they didn't care about us at all | |
2024-10-09 | Ziaul Hoque | Complete disappointment! Never seen a sh** like this ever! Doesn't save PNR, not even you are logged in as an account. Saved passenger doesn't mean anything to it, even when you check in, you can't retrieve it. Check in is a whole new sh **, tried check in for for passengers for three hours, and doesn't goes through @ the end, imagine putting all passengera DOB, PASS data, expire dates, all again and over - doesn't help Tried calling the customer service - they found some robotic sh"* personnel! | |
2024-10-01 | Olmo Rupert | To activate the trip you receive a 6 character string whilst the app only accepts 4. What a bs. Checkin online also doesn't work with Ajet. | |
2024-09-11 | Hafez Teacher of English | Because of its random flight cancellations, Ajet has caused great losses to its customers. I hope they will be more considerate of travellers' commitments before making the decision to cancel any flight. | |
2024-09-10 | aus mohammed ali | Don't trust them. They sent an email to cancel my flight. Just like that, i had to pay double to rebook with another company |
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