AI assistant: note taker, voice memos, audio recorder and teams meeting scribe.
Total ratings
4.31
(Rating count:
21,394)
Review summary
Pros
- Accurate transcription, especially for US English speakers in quiet environments.
- Automatically segments and summarizes recorded sessions.
- User-friendly interface and easy to use.
- Useful for both professional and casual users.
Cons
- Free version limits access to recorded files, prompting upgrades.
- Sometimes inaccurately transcribes words, altering their meaning.
- Customer support is slow and unhelpful.
- Audio quality can suffer in noisy environments or phone conversations.
Most mentioned
- Issues with customer support and accessing recordings.
- Inaccuracy in transcription leading to misinterpretation.
- General effectiveness in transcribing in professional settings.
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User reviews
Recent rating average:
2.80
All time rating average:
4.31
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-15 | Marcus Morris | Otter is a great app that doesn't just turn your speech into text. It also breaks session into sections and gives detailed summaries of each part. Transcription is really accurate, at least for me (I speak US English with American accent, and I record in a quiet area). Otter's AI language model, @Otter, can be asked it to do things like elaborate on something, expand on a point, or dive deeper into a topic. With a little more fine-tuning the app, would 5 out of 50 free tier be really generous | |
2024-11-13 | Halcyon Iris | Great for professional conversations as well as colloquialisms and slang. Needs to learn odd names or older vernacular, but after the first correction, OtterAI remembers or will ask. Super easy to use; usually auto saves and is very, very, very difficult to f/up. Keep space on your phone or cloud space to avoid discussions disappearing! And know the laws in your state to cya! | |
2024-10-11 | Diana Yousfi | Free version used to be great! Now, it's holding all my recordings hostage. I can't view them unless I upgrade to the premium version. I can't even download them. OtterAI still lets you record as many things as you like, but then holds on to them to try to bait you to upgrade. You can only view the most recent 25. I'm hoping if I delete the first 25, I will gain access to some of the other ones. | |
2024-10-09 | Sandi Gregory | It works very well, but it picks up too much excess noise. I need something that will focus on one voice. (I am secretary for a women's committee where frequently there is people talking over other people. I like that I don't have to start at the beginning of the meeting, it sections things out very well. The only reason I am giving it a 4 star is that you are technically given 30 minutes free, and I can't get any info on the business version. | |
2024-09-10 | Dr. Evelyn Lawson | Otter is clear on my side, but it sucks when I'm trying to record a telephone conversation. I've lost a lot of important info relying on Otter to provide a clear transcript/audio from speaker phone interviews. Please note. I am using my phone on speaker and my computer for the Otter Ap. It is not clear and unreliable. Some parts I can hear and other parts are just too choppy to comprehend. I'm happy to provide a sample to Otter! | |
2024-08-17 | fluffy | Inaccurate, guesswork transcription at an incredibly inflated price. For almost $20 I expected at least accurate results, but most of the transcript was plain made up and guesswork at best. 90 minute limit on each of ten monthly uploads isn't going to cut it for this price, not with accuracy slightly better than randomly generating words. I've submitted my request for a refund after less than half an hour, the results are entirely garbage. | |
2024-08-16 | Daniel Biddlecom | Pretty good. Has the features i need. Free version is pretty good, plenty of minutes per month, especially for the casual user like me. My biggest gripe is the translation of live, in person meetings. When i read back the transcript, it is semi crazy. it transcribes things wrong (wrong words), which sometimes give the sentence a whole new meaning. if i didn't remember that part of the meeting, i would be like, what the heck is this??? We didn't say this or talk about this! | |
2024-08-13 | Squid Woodside | Bug needs fixed. My audio from 11th and 12th was there and then unavailable a couple hours later. Every time I open them, it says "uploading from other device" then changes to "uploading audio" and at the bottom a message briefly appears that says "audio not yet available". Please help, I need my audio :( | |
2024-07-17 | Sebby Robles | Very good app. I use it all the time. Could use some more features - Multiple Language Support: Not all my meetings are in English. Have quite a few I. Spanish. Could really use this. - Recording Reminder: A couple of times already I have forgotten that I started Otter, and completely forgot to stop it once meeting was complete. Maybe a reminder or notification every 30 mins would help. I've lost quite a bit of time from my allotted monthly minutes. | |
2024-07-14 | V L | When the app functions, it performs well. However, my payment from the Google Play Store didn't transfer to the app. It's been over a week now, and the issue remains unresolved. Their customer support is extremely slow and below market standards. As a paid subscriber, I will not be renewing my subscription. |
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