Air France - Book a flight
Meet a travel assistant designed to help you at every step of your journey.
Total ratings
4.66
(Rating count:
147,944)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use for booking and managing flights
- Integrates boarding passes and flight information
- Good online experience with detailed travel options
Cons
- Frequent login and technical issues
- Poor integration with partner airlines
- Bugs and errors during the booking process
Most mentioned
- Difficulties with logging in and authentication
- Errors during flight search and check-in
- Inability to consistently manage bookings and changes
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User reviews
Recent rating average:
2.60
All time rating average:
4.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | The App is so bad - the KLM seems to be the same. Errors when I try and login, search flights, literally click anything. Wouldn't log in for about 10 minutes. Error after error. |
| 2024-12-06 |  | | Good flight management options. My only complaint is that flight searches can be a little slow to load. |
| 2024-12-03 |  | | They have implemented new security for the authentication process and it's just impossible for me to log in. I fill in my login and password and the button is greyed out. same whether it's from app or desktop I reached out to support who basically asked me to reset my password (which is not the problem) since I'm not even able to click on the button. They also reset on their side and managed to gete logged in... For 24h before I got kicked out again and now it's the same story again!! |
| 2024-11-25 |  | | Very difficult to arrange seating, purchase upgrades or align with companions if your trip involves multiple carriers because the AF systems do not integrate properly, even with 'partners' like KLM. If your trip involves another carrier like Delta, forget it, it's a real pain. |
| 2024-11-23 |  | | The Air France app is barely functional. Even basic tasks like checking in for a flight were difficult and often ended in error messages. |
| 2024-11-19 |  | | Great services, and great online experience! Highly recommend Air France for booking and traveling services that included every detail, from ticket options, car rental, baggage information, meal selections, hotel accommodations, and all the great available affordable options! Thank you!!!✨️✨️✨️✨️✨️ |
| 2024-10-29 |  | | Unable to book a flight on the app nor on the website. "Technical error" is all you have but you still see prices increasing :/ |
| 2024-10-27 |  | | HORRID APP. It wouldn't let me get beyond the personal information section of the checkin until I said my nationality was Angolan and then went back and gave it the correct nationality. Terrible! |
| 2024-10-26 |  | | Easy to use. All in one place. Can add boarding passes to phone wallet. Can add seats etc after booking. Gives info on terminal out and in and timings which is v helpful. |
| 2024-10-20 |  | | When is this app going to support my local currency? I have set my country to Sweden but prices keep getting displayed in EUR. Flight options however seem to be in SEK. Then only to be added directly with the trip cost... as EUR. |
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