adidas: Shop Shoes & Clothing
Shop holiday deals & save on the latest sneakers, athletic wear, and streetwear
Total ratings
4.82
(Rating count:
605,331)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use for ordering and returning items
- Quick updates on stock availability
- Convenient for viewing creator pass info and wishlist
- Good brand selection and deals
Cons
- Checkout and payment issues
- Wishlist and item data not syncing between app and website
- Frequent glitches and errors during search or checkout
- Slow app performance and frustrating user experience
Most mentioned
- Payment issues during checkout
- Problems with wishlist synchronization
- Glitches when searching or browsing products
- Difficulty in changing item quantities
- Slow app loading and performance
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User reviews
Recent rating average:
2.30
All time rating average:
4.82
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-31 |  | | Terrible check out experience! the amounts of the items in my cart kept changing when I tried to check out! discounts from items on sale repeatedly disappeared and the items returned to full price when pressing the check out button. super frustrating. I had to keep changing quantities and add/remove products to try to correct the prices of items in my cart (this caused the prices to change). eventually I just had to remove some items. so bizarre! this is level one stuff. Come on Adidas! |
| 2024-02-04 |  | | Amazing. What can I say, I'm addicted. Absolutely love this brand and the app. Easy to use and ordering, as well as returning items are a breeze. However, the wishlist does not save when moving from your phone to your laptop or computer. Its a completely different list or no list at all. I still give it 5 stars, because they're worth it. |
| 2023-09-09 |  | | Issues since the latest update. Let's say you click on a pair of Ultraboost you like while searching through a list of products. Clicking on those kicks, then clicking back to the list, will reset the list you were searching through. Instead of picking up where I was when I clicked, I'm back at the beginning of the search list. Fix this fast. It makes clicking on products to check them out a pain! |
| 2021-06-15 |  | | Ordered 2 Pairs of Shoes and 1 Pair of sports shorts. I wasn't sure of my size so I made sure to read the terms which clearly stated that you can exchange. I called customer service only to find out that it's not possible to exchange, and said that there is no where on the app that says that exchanges are possible. I then sent them a screenshot of the app. Still exchange not accepted and that I had to return it and the mangt will come back with a discount for my trouble - still waiting for disc |
| 2021-05-20 |  | | Solid functionality with great features, but some puzzling UI choices. What was wrong with swiping left and right to view images? Zooming is also wonky with no more tap to enlarge and pinch wherever you like. These may seem petty complaints, but when you use the entire app to browse shoes and the image viewer is awful, it's worth docking plenty of points. |
| 2020-11-28 |  | | I love Adidas, and the clothes are great quality and design. Despite that, I think the app could be more user-friendly. The layout isn't great to look at, and the ordering process is a little confusing, and I had to order standard shipping because I couldn't find an option for express/one day delivery. Still it's totally worth it, cus Adidas has awesome pieces. |
| 2020-09-04 |  | | Terrible. Was in line to purchase the new yeezy slide. I finally got in and had my size picked out. The app was telling me payment declined several times. Eventhough I had plenty of funds in my account. Also, tried via credit card with the same issue. My page was then refreshed and my bad emptied... what a waste. Customer service said there was no record of my purchase on file. Zero stars for this app and adidas. |
| 2020-09-02 |  | | The app works as intended occasionally. Recently, it wouldn't confirm my order with a constant timeout at the payment confirmation screen while receiving various error messages. I tried multiple methods of payment (all valid) and still received the errors. Had to go to the website to make purchases, while still running into payment confirmation issues, but the order eventually went through. The only problem is that your Creators Club access doesn't extend to your online login (only on the app). |
| 2020-08-18 |  | | Constantly glitches. Most of the time I search for anything, ERROR. Trying to put in specific parameters? ERROR. Want to checkout in app? ERROR. Also really hard to scroll through favorites because if you try to drag on an item it won't move. You have to touch the thin strip of background between items to scroll. I pretty much only use the app for browsing and marking favorites. I always end up having to use the website instead of the app. Honestly just a massive disappointment and a hassle. |
| 2020-05-09 |  | | I really like this app. The biggest downside is changing the quantity of items. I have to remember exactly which item and size if I accidentally double click "add to cart", since i have todelete both items. it doesn't seem that i can easily change the quantity. whenever i try to tap it, there is no option to alter the quantity, and i'm using a note 10+ with in perfect screen condition. otherwise, it's great ! |
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