Active Experience

One app for all of your events. Track participants on an events course map.

Total ratings

1.61 (Rating count: 157)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Tracked some users effectively during events.
  • Easy to start races and access some features.
Cons
  • Significant UI and usability issues.
  • App does not track runners accurately or in real-time.
  • App drains phone battery quickly.
  • Inconsistent functionality with course maps and uploading results.
Most mentioned
  • Problems with tracking and accuracy.
  • UI and design issues.
  • App functionality not meeting user expectations.
See reviews for Active Experience on Google Play Store
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User reviews

Recent rating average: 1.60
All time rating average: 1.61
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70% (14)
Date Author Rating Comment
2022-03-20
Misha C		 No map with approximate or real location and you have to register even as a spectator, very annoying. UI needs work. Worst of the marathon apps I've used as a spectator so far.
2021-12-03
Joe P		 If you are trying to do a virtual run/race this app needs to be able to let you pause/stop and then start again without going back to 0. I was trying to do my race when I realized I had to start over.
2021-11-07
Victoria B.		 Was not able to sign up to track a runner. I found her though runner tracker but was not given me an update on her. I was not able to go into course map, it will take me out of the app. REALLY BAD APP!!
2021-10-10
Dark Knight		 Update: used this app and the website to upload my screenshot. I was able to enter time on the website, but when I entered my screenshot, it would not show the uploaded file as I submitted. Click submit, successfully submitted but that's weird. Customer Service never responded to my first issue.
2020-10-17
Patrick Allard		 Like the others, i used it for army ten-miler. It worked great, gave me updates every mile then showed my time at the end. THEN i hit submit results and it completely lost my time, couldn't find it anywhere or even a record that i had done a run. If you use this app make sure you have GPS enabled when the screen is locked and that you take a screen shot when you finish.
2020-10-12
Neil Petta		 App successfully timed my virtual race but would not upload the results (failed to connect) even after trying a few times on LTE and WiFi. Rebooted my phone to see if that would resolve the issue, and results had disappeared from the app. Good thing I had taken a screenshot of the malfunction that included my race time..... Very hard to recommend this app...
2020-10-11
M.J. Morin		 My husband and I just ran the virtual armytenmiler. We clicked to start the race at the same time. He was using his phone to listen to a book, I was not using my phone for anything except the app. He heard prompts at every mile and was able to submit his results. After my 10 miles, I checked my phone, the app said I ran 0.23 miles! The app doesn't appear to work in the background - no record of having run 10 miles! Maybe I just missed the instruction to turn off any phone power saving features.
2020-08-08
Mickel Knight		 Overall, the app worked. Starting the race was easy, but there was not voice prompt that the timer started. I lost about 10 seconds verifying the timer was working. The voice for updates during the run was very 2010 quality. Other than that the App was good.
2020-03-15
A Google user		 Trying to track Bath marathon, but just get results from last year. 2019. Not much help. Have uninstalled and re installed twice. Not impressed.
2020-03-09
A Google user		 signed up with all my other buddies that are running the marathon. Tracking doesn't work, cannot see the others run on the map. Better off using Google share my location.
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