Manage swim meets, follow your favorite swimmers and view results in real-time.
Total ratings
2.81
(Rating count:
8,130)
Review summary
Pros
- Useful for tracking child's progress at swim meets.
- Provides quick access to swim results post-events.
- Good for viewing heat/lane assignments rather than searching on a board.
- Affordable premium subscription for accessing results.
Cons
- Frequent connectivity issues and app reliability problems.
- Poor customer service and difficulty canceling subscriptions.
- Limited search functionality for meets and teams.
- Complicated subscription management and lack of family plan options.
Most mentioned
- Connectivity issues and app glitches.
- Difficulties with customer service and subscription management.
- App is often slow to update results.
- Search functionality is ineffective.
- Subscription model is seen as a money grab.
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User reviews
Recent rating average:
1.60
All time rating average:
2.81
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Date | Author | Rating | Comment |
---|---|---|---|
2024-09-29 | Mariela Reiter | It works well for tracking our child's progress at meets. Yes in can be frustrating when you are using data pushing results to you. But, nothing is perfect and it works fine for what it is, many times it is slow because the meets are slow at updating their results..... | |
2024-04-27 | Ryan Rivera | I am trying to cancel the membership after swim season, and it is a massive pain in the but. When you click manage membership, it takes you to the app store, which does not allow you to cancel. However, it does allow me to review, so that is what I am spending my time doing. In addition to that, very few swim meets used this so it was a waste of money in that aspect as well. | |
2022-11-28 | xiao liang | Advance search gone, why? And you can't remove favorite list. What happened with new version? Very useful for parents and kids. But the bugs are noise. Some times it lock up without response or take very long time to response. It need review the app architecture. I think there is data sync lock while you retrieve data and it sync with server. It could improve and I can give 5 ⭐ | |
2022-11-07 | Iam Addicted | Poor Customer Service!! The app was never up to date. A total waste of money. Deleted the app a week ago thinking my subscription would end. Today my account was charged and auto renewed subscription. I immediately requested a refund explaining that I thought I had already discontinued my subscription. They refused to issue a refund. Terrible customer service to go with a terrible app that never worked correctly and I never used. | |
2022-11-01 | rob h | Was having the same problem a lot of people were having about not seeing results even tho I paid for a subscription. Back and forth with them trying everything. Uninstalled. Signed out and back in my Google account.... everything. I think I've figured it out. You need to have your Google wallet fully set up with a card attached to the account as well as one for the play store. **EDIT** never mind, I'm still getting the error. Super Fun! | |
2022-07-29 | Dmitry Churbanov | If I am able to give this app 0 (zero) stars I would. Many swimming meets now require this app and parents with kids start to rely on it a lot. I can admit it is a useful app. I prefer to use it instead of searching for heat/lane assignments somewhere on a board. At the same time it can be very unreliable. It very often glitches and doesn't have updated data or data is updated at the last moment which can cause your swimmer to miss their race. | |
2022-05-29 | Kara LN | Same problem as everyone else, the app keeps saying no internet connection when I do indeed have a connection. May 2022 The new version of this app is horrible. You used to be able to search for meets by state but now it requires you to put in a keyword as well which makes it difficult when you don't know what the meet name is in in this app. | |
2021-12-30 | B Burg | Unaccommodating Service-Purchaser Beware!! I just purchased a subscription for my son's first swim Meet in November 2021 on my Android phone, and then I received an iPhone for Christmas this month. When I contacted customer service to see if they would refund my subscription on Android so that I could repurchase on iPhone (they don't allow switching between platforms), it was a hard no. Since I don't feel like paying double for the same service I just won't be using it. Very disappointed | |
2021-12-16 | Alexandra Chaploutskiy | Terrible customer service. I accidentally purchased a monthly subscription for $5, while I meant to purchase an annual for $10. I asked if I could either pay additional $5 and convert my subscription to annual, or get a refund for my purchase and buy an annual subscription. I was told I would not get a refund and would have to spend another full $10 next month to purchase an annual subscription. That's bad business, people. I wasn't a fan of the app to begin with, and even further from it now. | |
2021-12-05 | Natalya Frenkel | Not android friendly! When it works great! But often times it doesn't, especially on Android phones. When viewing a finished event it only shows 1/4 the swimmers finished, skipping random numbers. PLEASE FIX!!! Searching for meets is nearly impossible! Also often shows that I have no internet connection, which is not the case. It is a paid app, and for a paying app I would expect it to work a little better. |
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