GoCOS!
Colorado Springs City government provides this app in your service.
Total ratings
2.04
(Rating count:
112)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows users to report various city issues easily.
- Users receive responses and follow-ups from the city administration.
- App interface is preferred by some users compared to previous versions.
- Convenient for attaching photos when submitting reports.
Cons
- Frequent technical issues, including inability to open the app and report problems.
- GPS and location functions are unreliable or non-functional.
- Users face difficulties with email verification and account creation.
- App crashes or errors out during use, making it frustrating to navigate.
Most mentioned
- Issues with GPS and location reporting.
- Problems with email verification and account setup.
- Technical glitches preventing app usage.
- Mixed feedback regarding responsiveness from city officials.
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User reviews
Recent rating average:
2.60
All time rating average:
2.04
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-22 |  | | Won't let me submit, says email isn't verified but sends nothing to email. |
| 2024-01-23 |  | | This app is terrible and the support is non-existent. I've been trying to get help for over a year. It says my email can't be verified but it will let me submit issues and reset password. I can never see the issue after submission. This sucks! |
| 2023-08-17 |  | | Excellent!! I reported that our subdivision entry had some signage that was taken down and never returned. It looked ugly taken down, and i reported it with photos on this app. The liason for our SIMD at city admin was accountable, concerned, responsive, and timely in having the signage fabricated on time as promised. GoCos! |
| 2023-07-09 |  | | I did like the app, but I have not been able to open for some time now. App comes up and just sits as if it is trying to connect to something. Update... since no response from anyone, deleting app. Hope they figure it out, because I felt it worked well. I have seen several pot holes filled that I reported. |
| 2023-01-01 |  | | App is working as of 1/1/23. Was using desktop computer to file requests due to app never working over last 2 years for me (galaxy s8). Decided to try app on my new phone (galaxy s20fe). Working great. Much more convenient to navigate and attach photos. Thanks for getting it fixed! |
| 2022-11-27 |  | | Hasn't worked most of the year. Used to show message saying oops something went wrong w/ 2 buttons to either cancel or retry. You retry & nothing changes. Now it's just blue screen w/ blinking dot. This was terrific for reporting things that need fixing & I was just about to try to make a report, again. Now I can't because this doesn't work....STILL!! When is this going to be fixed??? It's a vital tool for residents to be involved in keeping this city livable & now the place is going downhill. |
| 2022-10-02 |  | | I'm happy to report that as a prior unhappy user of this app, that it appears that the map issue is now fixed. As someone that cares about our city in glad that I help in some small way by reporting things that could use some attention. This app working as it should will make it so much easier to do so. Very happy that the improvements were made and I'm looking forward to a positive experience going forward. Good job! |
| 2022-09-29 |  | | ****UPDATE: This app was recently updated and all the issues with not being able to lock in a location have been fixed and the app is now working perfectly I have changed my rating to 5 stars.**** This app used to work great. Now, the GPS function doesn't work (it's no where close), it won't allow for the manual location entry. It refuses to lock in a location, or allow to enter a location. Until you can get it to accept a location, you can't even enter an issue. |
| 2022-06-29 |  | | Unable to pick a location to report most issues. Doesn't work for traffic issues, potholes, or street debris. Oddly, it does let me pick an address to report litter or graffiti. I used this app years ago and it worked great. |
| 2022-06-03 |  | | After reading reviews to go on this app for local service requests, I initially thought it would be much easier. Not at all. I would advise you to find any other way. Even after uninstalling and reinstalling the app, it is totally useless. When asked for the location of the issue, you can't choose or search anything. Call in the issue directly or email because this app won't help you get information to anyone. |
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