Ask Arlington
“Ask Arlington” allows you to directly connect with the City of Arlington Texas.
Total ratings
2.22
(Rating count:
79)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Concept of the app allows citizens to report issues directly to authorities.
- Used to be responsive and helpful when it was functioning properly.
Cons
- App frequently fails to load or displays a blue screen.
- Issues with signing in and account access.
- No responses from the city or developers regarding problems.
- Known compatibility problems with many Samsung devices.
Most mentioned
- App does not load or opens to a blue screen.
- Lack of updates or responses from developers.
- Previously functioning well but has stopped working recently.
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User reviews
Recent rating average:
1.10
All time rating average:
2.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-30 |  | | Abruptly, all Issue Details pages are blank. I see no way to report the issue in the app itself. I had someone else test the app on their phone, and they got similar results. |
| 2024-04-13 |  | | Thus app use to work with Android Samsung phones. Why has it not worked for years now?! |
| 2023-02-17 |  | | Doesn't work. Won't load. Tried cleaning cache, uninstalling and then redownloading. |
| 2023-02-06 |  | | Many years after the first report of it not working on Android and it still isn't. It is a good app when it actually loaded. City of Arlington should get a refund from app developer for lack of usability over advertised platforms. Galaxy S9+ |
| 2022-11-04 |  | | When itworked, it was great, the City of Arlington was very responsive. No longer starts up on my phone. |
| 2022-09-12 |  | | Doesn't work. I've tried downloading, deleting, and redownloading and it still won't open |
| 2022-08-13 |  | | App used to be helpful and useful but it won't load now. Just a blue screen of death. Deleting it. |
| 2022-08-03 |  | | Apparently the app does not work with many Samsung phones. I called the action center today and they told me it is a known issue. No work-around given. I agree it worked until the last update in March 2022. The person said he would follow up after talking with the developer. will change my rating if and when access is fixed. |
| 2022-07-22 |  | | The app has stopped working yet again. I've contacted both the city and the developers, and have gotten no response. Nice to see my tax dollars paying for an incompetent and unresponsive vendor like this. |
| 2022-07-17 |  | | Majority of the time the app will not open on my phone. When it does it requests that I accept the Privacy Policy however there is not a button/selection to accept. Therefore I cannot sign up for the app. The poor design :( |
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