ABC Legal Services Mobile
ABC Legal Services mobile application for process server reporting.
Total ratings
3.25
(Rating count:
201)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly for even the tech-challenged
- Useful digital tool to log service attempts
- Allows real-time updates to clients
Cons
- Frequent crashes and errors
- Problems with auto-updating and missing features
- Difficulties with job assignments and ratings for new users
- Support response times are slow and often unhelpful
- Poor performance with each update, requiring reinstallation
Most mentioned
- App frequently crashes or locks up
- Errors in claiming jobs and poor job visibility
- Issues with notifications and app functionality when offline
- Confusing user interface and lagging performance
- Problems with having to repeatedly log in
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User reviews
Recent rating average:
1.50
All time rating average:
3.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | Most of the time it's ok, it doesn't not auto update, photos go missing requiring too much time to retake and serves some times don't log, map coordinates are off at times requiring explanation which slows down the process and as of right now, i still can't get a proof to load to sign it. |
| 2024-11-08 |  | | This app really sucks and that's just a nice way of saying what I truly want to say about this app. It is inoperable often lags in time. Often gives error messages. Often have to redo notes often have to delete the app and reinstall back on the phone. And the support team does not help at all with this issue. This has to be one of the worst apps. And for someone with this Android phone this app is inoperable which makes the job harder than what it needs to be this app sucks |
| 2024-06-12 |  | | Extremely frustrated with the app. Errors keep popping up in trying to claim jobs and support doesn't even know what to do. I pray I will find a solution someday. |
| 2024-04-11 |  | | App keeps signing me out. When I get a text message open job with in 2 seconds I click it and stating that no jobs in this area code available. And I had a zone that is no longer assigned to me and I can't get it back |
| 2024-02-24 |  | | I still haven't gotten paid,I submitted all my documents, beware,This app is very slow, and confusing, this needs a big update, takes almost 4 seconds when I click back or home to appear, no where to stop getting notification while your on a route, one of the worse app I encountered, Please fix and make it easier for us, using up-to-date using galaxy S8 plus phone, also the agents in ABC takes 3 to 4 days to respond to your messages |
| 2024-02-01 |  | | They make it extremely difficult for new process servers. I've had to contact them multiple times about issues on their end. When I finally try to pick up work for the first time, they told me my rating was too low. Of course it's low, I haven't done a job yet, and their solution? Pick up work that doesn't require a rating. But of course, those jobs are never on there. So sign up and never get work because you need a rating to get work and you can't get a rating until you get work. Perfect 👍 |
| 2024-01-10 |  | | Proceed with Caution. When signing up as a Process Server, you're presented with documents to sign that you cannot retain a copy of before signing. There's no ability to download or save and image of what you're signing. You'll also have to give a physical address that will be made publicly available by ABC and potentially used in other instances. There's a lack of support when on boarding. Don't provide your information until you're absolutely sure. |
| 2023-06-07 |  | | Jobs constantly disappear on your list, even if you try refreshing, jobs appear at full rate and end up being less than priced. Returns of Service take longer than Non Serves, which is a huge annoyance, although that might not be the apps fault entirely. Support is only helpful to an extent. |
| 2022-09-08 |  | | It's nice to have updates but you guys are doing a bit too too too much. Once your used to the app here comes an update worst than the last one. Please just stop it already. Go back to the original available screen and you can keep the notifications |
| 2022-07-21 |  | | The newest update continues to kick me out of the app ever 20 to 30 seconds. I am unable to efficiently submit information, if at all . I have sent several emails asking for assistance to my company help team but they have not provided any helpful information or a work around. Is anyone else experiencing the same thing with the newest update ? Are the developers aware of this ? I'm currently using the Samsung Note plus . |
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