OK Wallet
“OK Wallet” is a Mobile Financial Services application of ONE Bank Limited
Total ratings
4.41
(Rating count:
2,367)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User friendly and easy to use
- App has improved over time
- App capabilities for bill payment and transactions
- Quick resolution of some previous bugs
- Lightweight application
Cons
- Issues with NID card scanning and account creation
- SMS verification problems and keyboard issues
- Limited payment options for adding money
- Insufficient features for convenience
- High charges for transactions
Most mentioned
- Problems with account registration and NID verification
- Need for improved payment options and features
- Bugs and technical issues during usage
- Request for better customer service and app availability
- Current transaction fees and limitations
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User reviews
Recent rating average:
1.60
All time rating average:
4.41
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-17 |  | | Every One bank apps need to be devolved to use them efficiently. We are facing so many problems when we use them. |
| 2024-11-16 |  | | Please fix this bug NID card not approved any I'm trying but not open new account |
| 2024-11-10 |  | | I cant even log in to my account...it was not able parse my NID. I have attemted several times with my smart card but it failed...totally disappointed |
| 2024-10-31 |  | | This app Doesn't work to open new account. After scanning my nid card it shows that requst faild. Please update your app as soon as possible |
| 2024-07-02 |  | | On screen keyboard doesn't appear when I'm told to type the SMS verification code! What kind of bug is this? How do I enter the app if I can't type the SMS verification code? |
| 2024-05-30 |  | | Ekyc problem. Firstly nid Verification Issue,now live photo capture. If a User needed more than a month to create a account then it's better to use other MFS for transection. |
| 2023-01-20 |  | | Ok wallet account can't be done from my phone. After submitting the National ID card, it says that it could not connect with camera while scanning the face! Even after doing it correctly, this text is coming, then I can't make an ok wallet account in my life |
| 2022-05-30 |  | | Need more more improvement, app icon, loading icon, must be change. Its looks like silly. Overall icon style should be change. And ok wallet agent should be available in everywhere. |
| 2022-03-09 |  | | Absolutely horrible experience. They don't have the capability to pay for registered epassport renewal fees. They charged me 57 taka to just load my balance without my discretion. And to add salt to the wound , they charged me 100 taka to transfer my money to my bank account. Garbage application. Learn to develop apps better. |
| 2021-11-14 |  | | Great app! But, It is cumbersome to recall utility bill's customer number. Hope to add 'My Saved Account' for easement of Bill Payment thru' OK WALLET. |
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