Trove - Investing, simplified
Start investing in Stocks, Bonds & more
Total ratings
3.89
(Rating count:
3,545)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy platform and interface for investing
- Good for amateur investors in local and foreign stocks
- Seamless withdrawal experience noted by some users
- Excellent opportunity for investment
Cons
- Unresponsive customer service
- Issues with the verification process and proof of address
- Delayed processing of payments and withdrawals
- Frequent app crashes and login issues
- Service fees deducted on failed transactions
Most mentioned
- Customer service responsiveness
- Payment processing delays
- Verification issues
- App stability and performance
- Investment opportunities
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User reviews
Recent rating average:
2.30
All time rating average:
3.89
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | Nice app, it makes investing easier and cheaper. Can you please add more companies' stocks to broaden the option of diversification. |
| 2024-12-13 |  | | The thing's i can't get your customers support and the issues is that I'm asked to take a selfie and provide my BVN which I did but it tells me key is expired and I don't seems to be able to go about it |
| 2024-12-12 |  | | Nice app, still need more access to other EFTs, the charts are not a representation of that is going on in the portfolio |
| 2024-12-04 |  | | Customer service is non responsive and i was debited twice from my account when i made payment and i initiated for a refund and yet it has not been seen for a more than a week |
| 2024-12-04 |  | | Just downloaded the app and signing up for the first time. And verification is full everywhere AS PART OF THE SIGN UP PROCESS and not allowing me to do anything - the verification itself is not working. I have not even successfully registered or seen the interface. As a software engineer myself you guys got this part wrong - push document verifications etc to later in the app. Anyway na to continue with bamboo for now be that |
| 2024-11-29 |  | | Keeps rejecting my proof of address... I've posted utitly bills multiple times, cropped, rotated the pictures but to no avail, keeps getting the rejection notification, and it meets all the requirements... I've even had to take a photo of it with my digital camera to make sure it's a clear but it still keeps getting rejected... Address is included, not older than 3 months and it's clear and visible... I don't know what more they want me to do... |
| 2024-11-27 |  | | URGENT!!! Since I updated the app I can't find my assets and I've been trying to get in touch with support but no response |
| 2024-11-21 |  | | My experience with account funding and processing has been horrible in recent times. Initially, it took 48 hrs to process payment(and that delay sucks), but now, six days after payment, my account has not been credited! Message was that Payment was unsuccessful! You people have seized my money for 6 days! If you can't process it, then please return my money! I I am tired with this sub-par service. |
| 2024-11-15 |  | | App filled with terrible experience and delayed transactions, they say it takes 2 business days to make deposits and withdrawals, but end up taking more days with no tangible explanations why. |
| 2024-11-08 |  | | The App has not been opening on my android phone and I have sent an email to the support team more than 5 times but no response. Also, I have unistall the app and reinstall the app and same issue. Kindly reach out to me to resolve this issue. Thanks |
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