Toky: business phone system
Your business phone system available on your smartphone
Total ratings
2.90
(Rating count:
270)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Amazing app, amazing pricing and features you can use without paying premium
- Great support
- Works very well overall
Cons
- App is broken and has multiple functionality issues
- Poor customer service
- Problems with account registration and logging in
- High battery usage
- Delayed call connection
Most mentioned
- Issues with logging in or creating an account
- Frequent technical problems with the app
- Poor customer support responsiveness
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User reviews
Recent rating average:
1.80
All time rating average:
2.90
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-06-11 |  | | I see no reason why the app should be on Play Store when it does not all you to creat an account... I wasted my time and data. Would have given zero star if it was possible |
| 2021-09-16 |  | | App is completely broken on my Samsung S20+, support has been beyond incompetent. I've been using toky for 1.5 years and have had to so frequently reach out to fix issues that I now know and recognize multiple members of the support team by name. Please fix your broken application |
| 2021-08-06 |  | | You literally need to write them an email in order to register for a new account 🤦♂️🤦♂️🤦♂️ |
| 2021-06-04 |  | | Works very well overall. It is missing some features from the web app like the ability to monitor active calls though. |
| 2021-04-30 |  | | This company is terrible. Non existent customer service and the phone is always delayed by like 5 seconds. Ontop of that they don't offer refunds even though we had our number ported to another service and we cannot use Toky even if we wanted to. Highly recommend avoiding this phone service. |
| 2021-01-31 |  | | SMS notifications haven't been working for two months or more, support keeps saying they've fixed it but haven't. They've not updated the app in over a month and it's still not working. |
| 2020-09-22 |  | | This app has not worked on my galaxy in over a year and it's driving me crazy |
| 2020-09-12 |  | | Nice app I've gotten solution to my problem.. love this app .. |
| 2020-08-20 |  | | Fails to transfer every time. Worse yet, it keeps the person connected but the app things you're not on the phone. Follow that up with they can still hear you and you have no way of hanging up - have to force stop. Awful! |
| 2020-06-04 |  | | Facing issue while logging in. It's saying unexpected error occurred. Please try later. And it's happening everytime when I'm trying to login. |
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