NYC Ferry

The NYC Ferry App offers Mobile ticketing and Scan & Go boarding.

NYC Ferry

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View on Google Play Store

App stats

By: Anchor Operating System

Users: 373,747

885

Rating: 4.82

(6,974)

28 new ratings

Version: 5.6.3 (Last updated: 2024-11-29)

Creation date: 2017-04-23

Email: ap*****@hornblower.com

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Microphone: record audio

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
full network access
run at startup
prevent device from sleeping

Ranking

# 101,837 ▼ 65

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App summary

Analyze keywords

Commuting made comfortable with NYC Ferry. Come see just how easy (and enjoyable) your journey can be.

Here are 5 great things you can expect from the NYC Ferry app:
*    Help NYC “go green” with paperless ticketing! Buy and use tickets directly from your phone.
*    Take the stress out of your commute with live scheduling and real-time updates.
*    Get ready for an adventure! Explore NYC with our end-to-end trip planner.
*    Stay ahead of the game with push notifications for the routes that matter to YOU.
*    Love to ride? Take advantage of our 30-day Unlimited Pass! Available in-app only.

NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

App works well under normal circumstances.
Enjoyable ferry rides and convenient service.
Affordable pricing for ferry rides compared to subway.

Cons

Frequent app crashes and bugs, especially during ticket activation.
Difficulties with signing in and resetting access to tickets after updates.
Customer service issues related to refunds and unauthorized charges.

Most mentioned

App freezes or crashes frequently.
Issues with purchasing and accessing tickets.
Problems related to login and account access after updates.

User reviews

I can't praise the staff enough, unfortunately I fell ill on the ferry and they comforted me and got me back on land and safely looked after right away. Rayza, I hope you see this, I tried to contact you to thank you. also if you see this can you thank the guy who held my hand while I was all shaky. xxx Kim xxx

kim MARSHALL, 2024-11-14

reliable and well designed app. my only wish : if there was a way to notify riders in advance if Ferry boats are at capacity!

James Morris, 2024-11-03

Bad customer service. Over charged my credit card, and will not provide a refund. I do not recommend this service. I instantly removed my credit card in case they charge me more.