gov.br
Gov.br is a means of user access to digital public services.
Total ratings
4.56
(Rating count:
8,610,592)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows access to various government services
- High level of security and functionality
- Fast and digital service
- Intuitive application design
Cons
- Facial recognition functionality is poor or non-functional
- Frequent errors and crashes
- Cumbersome linking to bank accounts
- Requires excessive personal information, causing discomfort
Most mentioned
- Facial recognition issues
- Errors and crashes when using the app
- Cumbersome login and verification process
- Security and privacy concerns regarding personal data
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User reviews
Recent rating average:
2.10
All time rating average:
4.56
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | site login + reconhecimento facial |
| 2024-11-14 |  | | can't login with face |
| 2024-11-08 |  | | still lacking improvements... This freshness of fectime that demands the image without any shadow |
| 2024-10-27 |  | | For sure the most ADVANCED Government Services App in the world. Basically you can do everything in this app or validate your identity for other government services. Brazil is an example for other country for Digital Government. |
| 2024-10-22 |  | | Every time down , not that much friendly user interface |
| 2024-08-24 |  | | I am surprisingly satisfied with the level of security and the functionality of the app. congratulations to all who are working to make it possible. |
| 2024-08-03 |  | | It has the worst facial recognition software in the universe. Brazilians don't know how to code. All government websites and software are terrible. Nothing works. The QR code on IDs are also awful, the low-quality print and paper coupled with the low-res image make them illegible. This is prehistoric technology developed in favelas. |
| 2024-06-11 |  | | Frustrating, doesnt work at all |
| 2024-05-18 |  | | Gold access up grade should work with any country cellphone number number, not only from Brazil once gov.br is centralizing all gov service in this webpage and would work better even for brazoliens who live outside Brazil once we do not hsve any help from embasy or consulate. We fell that we are left behide and almost impossuble to solve simple problems like prove of life for pension inss or and sp prev. In Brazil you can use your bank, atm and over the phone with sms code confirmation. |
| 2024-01-27 |  | | A "captura da face" (foto), pra aumentar de "nível bronze" a "prata", não funciona neste aplicativo! E em 30.10.23 Matsumoto já teve o mesmo problema, veja "revews" gov.br ainda teve a cara de pau de responder que resolveu o problema. Mas não resolveu nada! The function "face capture" (foto) to upgrade from level bronze to silver doesn't function in this app! And on 10/30/23 Matsumoto already had the same problem, see "revews",gov.br even had the nerve to respond, but didn't solve anything! |
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