OMO Lavanderia
Wash, iron and care for your clothes. The laundry in the palm of your hand.
Total ratings
2.06
(Rating count:
2,122)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to follow steps for first-time users
- Nice system overall
Cons
- Cannot change apartment location or address
- Limited payment options (only credit cards accepted)
- Long registration process with issues
- App frequently crashes or fails to load features
- Lack of support and updates for multiple languages
Most mentioned
- Difficulties with registration and address changes
- Issues with app functionality and crashing
- Problems with finding the right payment amounts
- Poor customer support availability
- User-unfriendly interface
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User reviews
Recent rating average:
1.10
All time rating average:
2.06
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | Only allows you to top up specific amounts, and if only used once leaves credit on the account! Can change review if option to refund not used credit. |
| 2024-11-13 |  | | There is a delay sometimes more than 5 minutes, it is advised to correct that error, additionally when the machine is aggended but it is not used others users have to wait until the time is free, even if the user who couldn't take the machine can not use it |
| 2024-09-29 |  | | Im trying to register and it wont finish loading my cadastro. |
| 2024-09-26 |  | | Doesn't let me change the apartment location. This app is garbage. |
| 2024-07-17 |  | | Congratulations, you've made doing laundry 100x more complicated than it should be. |
| 2024-06-10 |  | | Not user friendly. If you need to move from an apartment to another, forget this app - the system doesn't allow you to register new address. Not at all user friendly. |
| 2024-04-26 |  | | The list of countries for registration includes Soviet Union. You guys haven't updated your database for at least 33 years |
| 2024-04-22 |  | | The registration process is pitiful and full of flaws. You need to contact support for anything and it would take at least 2 days to fix an issue. The support is not available on the weekends, only on business hours. |
| 2024-04-19 |  | | Worst experience of my life. I recently moved into a new apt block, and I do not lie every second day. If not the washer, the dryer is broken. It's so bad that I can't understand why such machines are in existence. Management can't even bother putting a sign to say broke. You can stand there for 10 minutes, thinking it's your issue or phone app not working. WoW is shocking for an app that supports omo. Service is the worst I have ever seen. So is it the machines or the app that is fault here? |
| 2024-04-16 |  | | No English/Spanish language for people who don't know Portuguese, no user friendly, only credit card available... The worse experience ever. |
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