BOK Financial Mobile Banking
Mobile Banking allows you to access your BOK Financial account(s) anytime.
Total ratings
4.57
(Rating count:
584)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and navigate
- Dependable and accurate banking services
- Friendly and knowledgeable staff at branches
- Convenient for checking accounts on the go
- Good transaction notifications
Cons
- Frequent issues with fingerprint login
- Problems with logging in, including being locked out
- Crashes during mobile deposits
- Lack of notification options after the Android 13 update
- Negative experiences with overdraft fees
Most mentioned
- Fingerprint login issues
- Login complications
- Customer service and branch staff quality
- Transaction notifications
- App crashes during specific functions
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User reviews
Recent rating average:
2.70
All time rating average:
4.57
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-10 |  | | easy to work with |
| 2024-06-27 |  | | dependable and accurate banking. The big plus is the tellers and manager at my branch know my name. |
| 2024-04-09 |  | | if you love getting codes for every single process in one transaction then you must love wasting people time. I am entering launch codes. do you every one to enter there pin for every step to withdraw money. |
| 2023-09-10 |  | | The staff at the branch I frequently use are very knowledgeable and friendly. They treat you like family. The phone app takes some getting used to, but very secure. Overall I'm happy with the service provided. |
| 2023-02-02 |  | | Was getting notifications until my device got the android 13 update. Now no more notifications. I'm assuming because the notification update that came with the android 13 update. I noticed in the app settings there's no notification option. |
| 2022-09-14 |  | | Haven't been able to successfully log in. Even with all the correct information, theirs always an issue with connecting to the app. Very disappointed |
| 2022-06-06 |  | | I get locked out all the time. Once changed my number and then there was no way to access my account. Why can't I verify by email? I need to drive in to a branch to access my online account!?! |
| 2022-01-19 |  | | PLEASE FIX FINGERPRINT LOGIN!!!! It quit working after recent update and needs to be fixed. My password is impossible to remember for security reasons so its difficult to login without the fingerprint. PLEASE FIX |
| 2022-01-11 |  | | I really like this app and I had no complaints until the last update back in 2021. I can no longer use the fingerprint login. Can this be fixed? I just updated again hoping it would be fixed, but I still have the same problem. Other than that, this app works wonderfully really. I like being able to check my account as needed on the go. Very convenient especially when I'm out of town. I actually prefer quickly checking on my phone then going on the PC. |
| 2021-10-06 |  | | Horrible bank. They exploit and make their money off of overdraft fees. Even when you have enough funds they find a way to charge you overdraft fees. Horrible banking experience. Would give negative stars of possible |
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