Xtra
Affordable and easy shopping at all Colruyt Group stores and web shops.
Total ratings
2.31
(Rating count:
21,304)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App does not open or is stuck on the loading screen.
- Limited language options, primarily only supports Dutch and French.
- App has poor performance and is slow compared to other alternatives.
- Issues with functionality, such as inability to edit shopping lists across platforms.
- Crashes frequently and users experience difficulty accessing their accounts.
Most mentioned
- App doesn't open or work properly on various devices.
- Need for an English language option.
- Poor performance; very slow compared to previous app versions.
- Reliability issues with app functionality and usability.
- Difficulty editing or accessing shopping lists.
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User reviews
Recent rating average:
2.70
All time rating average:
2.31
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | So I installed the app just fine, only to open it and get the message that my Android version (9) is not supported, BUT I can still use the code to get discounts. Problem is that there is NO more code, since this error message is the ONLY thing that the app displays. Guys, seriously, can you shake off the confusion and just state clearly that NO app functionalities are available if the Android version is not supported. Stop being so confused and confusing others too... |
| 2024-12-07 |  | | Nothing seems to happen when I launch the app its stuck on logo. Model Samsung A15. Android OS 14 Tried deleting app cache and app data Also tried uninstalling and installing again. Didnt work out Thanks for the immediate response. Adding Dutch/French as language on mobile settings worked. |
| 2024-12-07 |  | | Issue below fixed by changing the app language to dutch. It would be a bit better if it gave a small warning about not supporting English. Thanks for quick response. Issue: Doesn't work on Pixel 8a, can only see the logo when starting up the application. Tried resinstaling with the same issue as result. |
| 2024-12-03 |  | | App does not work on Samsung a55. It won't open at all. It's working now thanks |
| 2024-11-22 |  | | app works fine updates however should be preannouced in order to have the app in working condition |
| 2024-11-18 |  | | For those who cannot start the app: You need to change language for the appin the settings since it doesn't start if system language is not French nor Dutch |
| 2024-11-17 |  | | Like a lot of reviewers here, the app doesn't go past the initial loading screen after installing on my new phone. Tried rebooting, clearing cache and reinstalling. |
| 2024-11-15 |  | | App doesn't load. Stuck at loading. Saw the reply to another person's review to use the app to report the problem. How do I use the app if it isn't loading. |
| 2024-11-09 |  | | It just doesn't open. I tried downloading the app 3 times and simply doesn't work. My phone is a new Samsung S24, so it's not coming from the phone. |
| 2024-11-07 |  | | Doesn't work at all. App just doesn't open and getting stacked on loading screen. I can't log in or do anything else. |
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