Service Victoria is the government's dedicated customer service agency.
Service Victoria
App stats
Rating: 2.60
4 new ratings
(6,324)
Creation date: 2020-12-16
Email: ap*****@service.vic.gov.au
URLs: Website ,Privacy policy
Permissions
Location: approximate location (network-based), precise location (GPS and network-based)
Camera: take pictures and videos
Other:
- receive data from Internet
- view network connections
- full network access
- run at startup
- control vibration
- prevent device from sleeping
- Google Play license check
Other platforms
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App summary
We’re making it quick and easy for you to get things done with the Victorian government. You can find more than 100 services, including:
- Digital driver license
- Car and boat registration
- Ambulance Victoria memberships
- Working with Children Checks
- Solar rebates
- Fishing licences
- Seniors and veterans digital cards
- and much more
Tell us what you think: http://service.vic.gov.au/message
User reviews
Pros
- Convenient to have important documents like licenses and vaccination certificates on the phone.
- Good idea of integrating digital wallet for driver's licenses and working with children check.
Cons
- Clunky and difficult to use interface.
- Frequent technical issues, including failure to upload certificates and inconsistencies in saved data.
- Incompatibility with some devices and issues with online account recognition.
Most mentioned
- Problems with uploading vaccination certificates.
- Issues with the app not recognizing stored credentials or requiring multiple logins.
- Frustration with frequent updates and lack of offline access.
User reviews
Very clumsy to use and does not list many of the options required, like the Seniors Card. I was asked to scan a QR code, but have no idea of which QR code or where to scan it from. There is no option to enter my Seniors card number.
My latest Samsung phone is incompatible withe the updated app, so I can't use the service at all. Running android v10
The number times I logged out from this app then asked to log back in via the website (which also doesn't work) is beyond me now. Two complaints already filed with services Victoria and still the same issue! I am just better off carrying my physical license now. #painful experience with just trying to get in now.
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