End of Lease Cleaning
Australia's #1 Choice for Real Estate Agents and Landlords!
Total ratings
3.40
(Rating count:
79)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly app for managing bookings
- Cleaners did arrive and performed well
- Easy to use
Cons
- Poor customer service and communication
- App glitches and hangs frequently
- Issues with booking and no-show cleaners
- Experiences of being scammed and losing deposit money
Most mentioned
- App glitches and poor performance
- Poor communication and customer service
- Successful cleaning jobs once they occur
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User reviews
Recent rating average:
2.40
All time rating average:
3.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-03-07 |  | | 4.6🎖️ great App ✍️❤️♥️❤️♥️🎖️🎖️🎖️🎖️ 💻📱💻🛡️ |
| 2023-01-23 |  | | Poor experience with incompleted and glitchy app. Please do not waste your time with this. |
| 2023-01-13 |  | | Booked a bond clean and have been completely ghosted. Now left unsure if anyone is actually coming to clean my house. I'm pregnant and can't do heavy cleaning work which I now probably will have to because of you guys. Tried calling and emailing so many times I've lost count just to be ignored and my deposit money stolen. |
| 2022-07-27 |  | | Steer very clear of this business. Lost my cleaning bond when I used them, weren't even close to a professional clean. |
| 2022-07-12 |  | | Very easy to use |
| 2022-05-14 |  | | Terrible app and communication Allows jobs to be locked from cancelling even though the job hasn't been commenced. Takes your money and doesn't respond. Cleaners however did arrive as organised and did a great job, so there's that! |
| 2021-08-27 |  | | Don't use this app or service. The app itself hung multiple times when I was trying to make a booking. I have up on the app and I emailed the service instead the same day about dates I was seeking two weeks in the future and they claimed I had made a booking for the following day. They claimed also they had sent a cleaner the following day when I was home all day working. Terrible app and poor service. |
| 2021-02-23 |  | | Great Service, the app is so user friendly to manage your booking and to communicate with the Company. |
| 2020-12-05 |  | | Good |
| 2020-08-20 |  | | Scammers |
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