The official Westpac Share Trading mobile app. Trade ASX shares on the go.
Total ratings
2.33
(Rating count:
606)
Review summary
Pros
- Some users find the app easy to use and reliable for trading.
- The app allows integration with Westpac settlement accounts.
Cons
- Connection issues are frequent, requiring users to uninstall and reinstall the app.
- Many users face login problems and inability to access their portfolios and trading features.
- The user interface has been criticized for being laggy and visually unappealing.
- Concurrent issues with alerts and notifications not functioning properly.
- Recent updates have led to performance degradation and bugs.
Most mentioned
- Connection issues
- Frequent crashes and poor performance
- Problems with the user interface
- Issues with alerts not working
- Inability to access portfolio and trading data
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User reviews
Recent rating average:
1.10
All time rating average:
2.33
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-26 | Glenn C | "Connection Issues". Requires uninstalling and reinstalling to fix. Ongoing 11 July 2024 !!!! Update. Still an issue 26 Nov 2024. | |
2024-10-21 | Alexander Najar | App has not been working for 3 business days. Unable to login. No customer support. Complaint loaded as have now missed three days of trading causing financial losses. Westpac get your app fixed!!! | |
2024-10-08 | KaitJordan01 | Edit: a month later and this still isn't fixed. Constant "connection issues" for a week now. It's making me miss out on trades that I otherwise would have done if I had access to the app. | |
2024-10-04 | Y Lin | I hate how the UI rotates 90 degree then back randomly and cause the chart to become blanck. I already disabled screen rotation, why would you do this? OCT2024 update: The app continuesly giving network error, I haven't been able to use the app for an entire week now. My iPhone and PC worked fine, but this Android app sucks. | |
2024-09-16 | Kev Tee | Westpac really need to pick up their game. I am always having issues with the app sometimes not showing a red bell indicator on new annoucents for certain stocks, which means I have to manually search through each stock every morning to make sure there aren't any new announcements. Have already had a couple incidents where the whole system was down and I could not trade at all. Unacceptable. Thinking of switching to another platform that better caters to my trading needs. | |
2024-07-15 | Geo R | I have tons of screen grabs from my PC where westpac are having technical difficulties. Now the portable app is finding it difficult to connect to its server. Getting beyond a joke. | |
2023-11-21 | Matthew West | Run don't walk away from this app. Recent update has left it buggy, unable to login, connect or refresh at times. Randomly works for short periods. Very unreliable. Why choose an app that doesn't work when you could choose anything else? | |
2023-11-21 | Steve | The app is very laggy, have to reload multiple times. Crashes constantly, can't view any information with getting the 'Somethings gone wrong message' then having to refresh several times. Can't trade on this at all since it has been updated. Charts are small and hard to read now, and if you use landscape its just trash and fills up the screen in an unusable way. The white background is very jarring and the app has no dark mode. Worst app ever. FIX THIS Westpac. | |
2023-11-01 | Yogesh | Since I have updated this app to the current version on my phone, it keeps crashing frequently during the usage. It becomes irresponsive and then crashes too often. The performance has also degraded in this version. Please release a fix soon. | |
2023-10-04 | bruce cotter | Westpac your app does not work. I downloaded the app and when i log on my phone crashes. I uninstalled the app then installed new one. Still same result. Reported to westpac on more than 1 occasion. Their reply. 1 said never heard that happening another said my samsung was probably the problem. Obviously they do not look at the reviews. Can't buy or sell shares till i find a way around this app.😖😖😖😖😖😖😖😖 |
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