Flight Centre: Cheap Flights
Fast & Easy Flight Bookings with Australia's Travel Experts
Total ratings
4.20
(Rating count:
3,451)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use interface (mentioned in multiple reviews).
- In-store staff are excellent and helpful.
Cons
- Frequent login issues and inability to stay logged in.
- Poor customer service and lack of support for app-related problems.
- Limited functionality and frequent app crashes/freezes.
- Issues with booking visibility and management.
- Problems with payment processing and verifying accounts.
Most mentioned
- Login and account access issues.
- Lack of responsive customer service.
- Poor app functionality and frequent errors.
- Inability to see or manage bookings effectively.
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User reviews
Recent rating average:
2.10
All time rating average:
4.20
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-03 |  | | This app constantly leaks data to Salesforce, even when you're not using it. That's not good enough. |
| 2024-11-30 |  | | Easy to use but cant ask questions like a travel agent. Quick and easy app to use. |
| 2024-11-29 |  | | It won't show the recent trip I purchased to the trips section |
| 2024-11-09 |  | | I recently had a very disappointing experience with Flight Centre. I booked a Singapore Airlines flight from Sydney to London through them, with an emergency requiring my husband to depart earlier. Despite calling five times, I was continuously passed between Flight Centre and Singapore Airlines, with neither taking responsibility for helping us retain his seat and luggage allowance. |
| 2024-11-08 |  | | Cruises link is broken. It has been this way since upgrade. Samsung s23ultra |
| 2024-10-27 |  | | Might want to fix your app. The Google login doesn't work says app doesn't meet the security requirements and was blocked from logging in. But using email option works at lest. The search functionality not the best like I only want to search for what selected not everything in between as well. Doesn't feel like a very polished application. |
| 2024-10-19 |  | | Horrible company. My partner and I booked a flights and hotel package through flight centre 1 month before air Vanuatu liquidated. Our flight was 6 weeks after the airline liquidated and flight centre never let us know of the liquidation but still had my flights in the app as confirmed and were even urging me to check into my flights early. The customer service was horrible and no refund was offered and they tried making it seem as if I was at fault. The bank sided in my favour stleast. |
| 2024-10-19 |  | | Won't even let me make an account in the app, keeps coming up with 'oops something went wrong' 🤷♀️ |
| 2024-10-05 |  | | I'm booked to go on a 12 tour of Japan with your company from 17th March next year but this looks. much better value Can I swap cos this looks much better value although there are some subtle differences. I dealt with Bianca Riddle of your Kippa Ring office |
| 2024-06-10 |  | | The service at Walmer Centre Port Elizabeth was excellent but, because the connection flight didn't give enough time to board my flight was delayed until the next departure, as I was in London Heathrow and my mobile wasn't equipped for making calls, the person waiting in Edinburgh for me with limited time as he had to go back to work, he not only was late but it cost him £17 for parking which he could ill afford. This happened to my late husband and myself many years ago as well... Unnecessary. |
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