J Passport
Exclusive Membership Privilege Platform for Japan Lovers!
Total ratings
4.00
(Rating count:
559)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- App offers benefits and rewards for users, especially for those who enjoy Japanese merchants.
- User-friendly interface and intuitive design appreciated by some users.
- There are '0 J points' rewards available, which is a highlight for users.
Cons
- Frequent crashing and loading issues, particularly on Android devices.
- Inability to log in or receive verification codes, leading to frustration.
- Poor performance with long loading times and lagging, making it difficult to use.
Most mentioned
- App constantly crashes or freezes.
- Unable to log in or retrieve points.
- Loading issues, often stuck at the loading page.
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User reviews
Recent rating average:
2.00
All time rating average:
4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-12 |  | | United Square outlet did not give the points, already Keyed in the order value and just needed the staff to enter 6 pin code which they did not. Took down my HP instead but did not give the points. |
| 2024-07-11 |  | | App not working with Pixel 7P keeps crashing when trying to login or trying get more points. |
| 2024-07-03 |  | | apps keeps crashing. unable to use |
| 2024-01-28 |  | | I just went to your Seletar Mall and they told me you have a new app and that it's not the same company hence I have lost all my outstanding 19 points. This is unbelievable as it is still under the same group. |
| 2023-10-19 |  | | To be honest, the staff at Hokkaido Marche at Orchard have not given a good impression at all. From being rude at using this app, to purposely not helping to navigate the app to reap the rewards, it makes me think they are disomcentivised to have people use it. Really poor experience. |
| 2022-04-15 |  | | This app is the biggest waste of time. The search function doesn't work, it is forever loading. How to claim points when shopping in the queue? Makes me hold up the entire line for a few measly points. Highly unrecommended |
| 2020-12-04 |  | | Much better now. Minor ux quibble; the rotating banner changes too fast, (ard 2s) but it is a minor issue. |
| 2020-02-23 |  | | I totally love this app! It's intuitive and simple to use, not to mention its benefits. There are plenty of Japanese merchants where you can dine/shop and earn J points. Some of the rewards can even be redeemed with 0 J points! If you're a Japan lover, I would say that this is the app that you should really download and start enjoying. Thanks J Passport & Cheers. |
| 2020-01-31 | | | I hv had this app for a while now. Like the rest of the reviewers here, it freezes when you start it. All the replies are to ask us to update, when there isn't one at all! Uninstalling and reinstalling is futile. What's the fix team? |
| 2020-01-30 | | | When opening. It open and went back to the link JP image. Cannot see my account The app, but it' s working now, cos there was some bugs on the app had to be removed. A phone technician helped me. |
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