SubWallet - Polkadot Wallet
Comprehensive non-custodial wallet for Polkadot, Substrate & Ethereum ecosystems
Total ratings
3.94
(Rating count:
2,638)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy interface
- Ability to stake tokens
- App worked well initially
Cons
- App frequently crashes and has functionality issues
- Difficult customer support experience
- Many users unable to access or transfer funds
- Interface cluttered and hard to navigate
- Inability to view or recover seed phrases properly
Most mentioned
- Not receiving rewards for staking
- Issues with transferring tokens
- Problems with locking and unlocking funds
- Crashes and black screens when using features
- Difficulties in customer support and responsiveness
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User reviews
Recent rating average:
2.00
All time rating average:
3.94
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-29 |  | | Wallet broken. There is a TAO notification popup that cannot be dismissed, disabled, closed, removed that takes over the screen making the wallet completely unusable. This started happening after the 10/24/2024 update. Clearing the cache doesn't fix the issue. Uninstalling and re installing doesn't fix the issue. The wallet has been completely and totally unusable for 5 days. |
| 2024-10-16 |  | | Nobody gives any attention. I sent tokens to SubWallet but still didn't get them. I asked for help trough the Telegram and somebody is started call me at 3AM, no responses on my email.its 700€ worth 5IRE tokens.for me big amount.please help if there anyone still working in this company. Very frustrating when you sending correctly but for some reason nothing happens |
| 2024-10-13 |  | | App worked great in beginning but now for some reason I am unable to even unstake vara I have in an earning pool 1 star till I know what the f is going on |
| 2024-09-19 |  | | Really enjoying the app. Very easy to use. Also any chance you can add AUD to the list of currencies. Thanks. |
| 2024-09-09 |  | | Opened wallet to check my staking and it says not earning in red. Updated app and still nothing. Claimed funds and staked again, still red saying not earning. Ur wallet is trash and a waste of my time. Glad Coinbase gave me free Vara to try this |
| 2024-09-02 |  | | its a little slow and clunky but i understand it a work in progress |
| 2024-09-01 |  | | I've been using this app for four months with no issues. Since 4 days ago I haven't received any rewards for staking my Vara coins. With he only contact option an email that hasn't messaged me back in two attempts, I'll keep my review at 1 star till my issue is resolved. |
| 2024-06-25 |  | | I wrote the 12 word phrase down,your app locked me out off an account with 15 dollars in a interest account.With some stupid picture worth nothing to me.I suspect the app just works on the first phone and when you switch your funds are locked to that device.Theres is not cloud support here. |
| 2024-06-09 |  | | It's cool, used for staking a token and it does earn at the rate it says it will. Doesn't have - or rather it hasnt had any operational issues in the short time Ive been using it. Easy interface, all that. |
| 2024-06-06 |  | | works well enough but the interface is a cluttered wreck and the web browser functionality sucks like all these apps. |
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