Cloaked: Protect your privacy
Generate unlimited, secure identities instead of sharing personal info.
Total ratings
4.27
(Rating count:
662)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Helps protect personal privacy and manage online identities effectively.
- Customer service was helpful for some users, providing support and guidance.
- Offers good features for generating temporary phone numbers and securing personal data.
- Provides a way to avoid spam calls, texts, and emails for some users.
Cons
- Poor customer service, including issues with account cancellations and lack of timely responses.
- Multiple users experienced technical problems with logging in and using the app.
- Confusing user experience with setup and instructions, especially for new users.
- Service failures with generating alias phone numbers and verification issues.
Most mentioned
- Customer service issues
- Technical problems with logins and functionalities
- App usability challenges
- Including generating phone numbers and managing privacy
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User reviews
Recent rating average:
3.20
All time rating average:
4.27
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | Hard to use or understand and I can find no way through Google or on the app to cancel before I am charged again. LOve the idea, but clearly more work needs done before I will come back and use it again, now please cancel the service for me, Thank You |
| 2024-12-03 |  | | Very good experience with customers service. The representative took their time to show and explain everything that I asked about. It was a pleasure talking to someone who knows seniors need a little extra help. |
| 2024-11-28 |  | | Edit 11/28/2024: I started using this service as a means to protect my Privacy from scammers, Over reaching corporations, bad actors, and cyber stalkers. It's been quite a blast to play around with the tool set they gave me to protect myself. I would like to thank, Mr. John and Mr. Lucas for helping me out, and helping me set up my account and getting everything in place so that I can generate phone numbers again! Thank you! |
| 2024-11-17 |  | | Doesn't work for Alias phone numbers . Before letting me generate alias phone numbers, the app insists on sending a verification code to an existing number. After entering my number, it says there was an error to try again later. This has been going on for almost a week, the entirety of my trial. Unfortunately, I can't justify paying money for something that doesn't work |
| 2024-11-14 |  | | I'm not very savvy with computers or any digital technology. I've been using Cloaked for a month on my mobile phone, I'm still trying to complete the setup process. It's not bc of the app, it's bc I'm reading or searching for the what the whys, and the meaning. I know that so far from the results I see thus far, I'm really happy with the results. By tomorrow I will be able to search call and text without anything or anyone knowing who it is or being able to find me unless I want you to. Thanks |
| 2024-11-03 |  | | Personally, I don't want this app for all it offers but just to rid my info from the internet and it did just that, can't find me anywhere. So for that, I love it. The only confusing part is I ordered this for 2 people and there are no instructions on how to get that second person involved, do they also have to download the app because I don't see add an additional person. Other than that, I love it. I'll wait for instructions. |
| 2024-10-31 |  | | Software is completely hard to follow & customer service is terrible. I checked it out. Didn't want it canceled right away. Heard back from someone trying to sell me a better deal for 3 months. Told them that it's not what I wanted or needed & please keep it canceled & credit me back & since then I've been charged three times after multiple emails with no response & I can't log back into my account because they were supposed to cancel it. now it's not even still an account but being charged |
| 2024-10-30 |  | | I was irritated at the circles I went in, trying to cancel. This kind of looping seemed really counter to their brand and services. Spoke w customer lead, they are aware of the issues I was having, and they explained where they were in updating features on apps and web. The product is good. But the user experience needs a bit more work (that they are working on). I hope it's in better shape when I return. |
| 2024-10-29 |  | | I've been using this app for a few months and recently changed phones, but couldn't remember my password. Upon reset it asks if you have your "Key" (provided on the initial login). I struggled to interpret some of the characters whether an O or 0 and couldn't do it successfully. I contacted tech support and after verifying my identity and a screenshot of my key, Haydon was able to decipher correctly and share it back with me, so that I could create a new one and log back in. Love this app |
| 2024-10-19 |  | | Still receiving just as many spam calls, texts, and emails. They communicated with me until I requested a refund within the 30-day requirement. Crickets since then. Stay away from these losers. |
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