MyMediclinic 24x7
Search for Mediclinic doctors and book or manage all your appointments online.
Total ratings
4.35
(Rating count:
1,653)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Organized interface
- Easy to reach desired features
- Useful for managing some medical services
Cons
- App is slow and frequently freezes
- Requires repeated logins and does not save credentials
- Many features are glitchy and unresponsive
- Complicated and bureaucratic appointment booking process
- Limited doctor listings and search functionality
Most mentioned
- App is slow and unresponsive
- Users frequently have to log in again
- Bugs and glitches prevent proper functioning
- Difficulty in booking and managing appointments
- Poor customer support and resolution of issues
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User reviews
Recent rating average:
1.80
All time rating average:
4.35
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-10 |  | | very slow. needs an update. The interface is not user-friendly |
| 2024-11-29 |  | | Application is very glitchy. Regularly does not allow appointment to be made due to "DOB / Phone number does not match" - yet when I check all details are correct. Same bug has existed for more than 6 months and I have left feedback many times with no resolution. |
| 2024-11-20 |  | | The app very slow, freeze a lot The application not include Sharjah side all about Dubai and abu Dhabi. |
| 2024-11-09 |  | | Terrible app. I spent 20 minutes uploading information to make an appointment but was prompted to call them at the end because my 4 year old is registered on my wife's number despite him showing on the app on my phone. |
| 2024-11-03 |  | | excellent app. I like the way the app is organized and easy to reach to what you want. |
| 2024-10-06 |  | | good overall, but not all doctors listed and doesn't have an option to keep you signed in |
| 2024-10-03 |  | | Whoever is responsible for this app is someone or some people who are far from the digital world and have no clue what a digital app should be. I don't want to put less emphasis on the terrible customer experience in the app that denotes also another below mediocre team who is responsible for such a useless brainless app with zero understanding of customer journeys. |
| 2024-08-25 |  | | For such a big and famous hospital, this app is a shame. Every time I open it, I'm logged out. There is no way to save my login, fingerprint authentication... in my dreams. Family management is bad... The hospital and doctors are good, but their app.... |
| 2024-08-21 |  | | I don't understand why I have to keep logging in each time I open the app. Why can't the app keep the login credentials. |
| 2024-07-13 |  | | The worst app. Tried to search for neurologist could not find I have to fully register and locate myself after long process it asked me to call . Really useless . I will just delete it .. useless |
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