e& Business UAE
The app allows you to manage accounts, monitor usage and make payments on the go
Total ratings
4.41
(Rating count:
19,654)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use
- Good network coverage
- Provides various services in one app
Cons
- Poor customer service
- Frequent app crashes and technical issues
- Lack of user-friendly features for account management
- Unexpected charges and subscription issues
- Difficulties in accessing usage details
Most mentioned
- App crashes and does not open
- Poor customer care service
- Issues with billing and subscriptions
- Complexity of the app
- Problems with connectivity and services
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User reviews
Recent rating average:
2.10
All time rating average:
4.41
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | Excellent app , very easy to use |
| 2024-11-28 |  | | I am extremely disappointed with etisalat post sale service and such a rubbish Application, Tried login 100 times but no OTP. Can't login to pay bill and dues. Portal also not working properly. User interface is not loading |
| 2024-11-09 |  | | Never take Etisalat connection. I took a connection and after three months went there office for discussion and I paid more 600+ for discussion.. after 1 months I got bills and even I paid that.. and I went there office for Registering complaint they're saying that was not disconnected but it was a reconnection request they done. Now am still getting bills.. |
| 2024-09-28 |  | | I have added a monthly 5G local data as addon but unable to see the consumption details on the app during the month. Any suggestions? |
| 2024-09-24 |  | | Worst customer care number service.never ever try to call Etisalat business customer care number because all are very busy in other work's. |
| 2024-09-18 |  | | Network good but subscription is added without information I can't believe, please show in app at least third app subscription. |
| 2024-09-03 |  | | It's nice easy to use and clear needs some touches to become better |
| 2024-07-06 |  | | The worst service I have seen anywhere in the world. The TAT is worse than underdeveloped countries service providers. It's been more than a month for a simple request for shifting which is not getting sorted. Instead they are just charging for the internet even when they are unable to provide me with connection. Pathetic service. Will never recommend to anyone. |
| 2024-06-14 |  | | It is possibly one of the most complex apps that strives to hurt businesses instead of help facilitate processes. Horrible tech and useless app. They tell you go update the trade license from the app, when you enter the the feature is not enabled then good luck finding a way to activate it. When they sort this out I'm moving to their competition. I'm don't with etisalat |
| 2024-02-26 |  | | I received an email with the bill as usual. If I click view bill the link is broken (it says "sorry the resource you are looking for cannot be found"). Cannot view the bill any other way online. I try to register online. Given this is the second business I own and it asks me to login using MyID, it cannot comprehend that I am trying to add another establishment under my same MyID account. I call customer service, they don't take business customer calls.No branch visit either. Disgraceful... |
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