Etiqa+ - All-in-One Insurance Management App
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App summary
Etiqa+ is an all-in-one app created by Etiqa Insurance and Takaful for our customers to:
• View and manage all their policies
-Keep track and get a quick overview of your policies from your mobile device
• Get medical assistance
-Locate the nearest medical panel providers to you
-Submit medical claims
-Request and track the status of guarantee letters (both locally and overseas)
• 24/7 Auto Assist care
-Get help for your vehicle anytime you need it with towing assistance
-Find the nearest workshop to you
Earn up to 30% cash rebates with Drive Less Save More
How it works:
-Opt in this FREE add-on when you purchase a motor insurance or policy with us
-Remember to activate this add-on via the app by submitting your vehicle’s odometer reading. Don’t worry, SMS reminders will be sent.
-Once the add-on is successfully activated, you can submit your cash rebate request via the app by uploading your vehicle’s odometer reading anytime during your policy’s active period
How to Get Started
Download the Etiqa+ app and sign up for an account. Simply follow the steps.
Got an inquiry or need help?
Go to the “Support” tab on the app for further assistance
User reviews
- Login requires frequent re-authentication due to expiring tokens causing user frustration
- Many users experienced issues with submitting claims, with repeated requests for documents and long wait times
- App stability is a significant issue; it often crashes or hangs while processing requests
- Customer service is reportedly unresponsive, leading to dissatisfaction with support options
- Frequent updates disrupt user experience, forcing users to log in again and again
- Frequent login requirements and session expiration
- Issues with claim submission and document requests
- Poor customer service response times
- App instability and crashing during use
- Changes in app accessibility based on Android version
User reviews
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